Senior Manager, Software Engineering – Global Forwarding Technology

C.H. Robinson

. Provide day-to-day direction for engineering teams .

Posted 10/5/2026full-timeUnited StatesSenior💰 $127,500 - $295,900 per yearWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates expertise in leading and managing software engineering teams, driving automation and AI-enabled workflows, and aligning technical strategies with business outcomes. Proven ability to develop talent and navigate complex enterprise environments while ensuring software delivery excellence.

Highest-signal resume keywords

Software Engineering LeadershipAgile Software DeliveryAI-Enabled WorkflowsSystems Integration ManagementCloud-Native Architecture

ATS Keywords

Tailor your resume

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills

Software Engineering PracticesArchitectureTestingReliabilitySecuritySoftware DeliveryAutomationLarge Language ModelsGenerative AIAPIs

Soft Skills

MentoringCommunicationProblem-SolvingCollaborationConflict Resolution

Tools & Technologies

AzureAWSGCPERPTMS

Industry Keywords

Freight ForwardingSupply Chain ManagementTransportationComplex Operational Systems

Tech Stack

Tools & technologies

AWSAzureCloudDistributed SystemsERPGoogle Cloud Platform

About the role

Key responsibilities & impact

Provide day-to-day direction for engineering teams
Develop and mentor technical talent
Partner with product, business, operations, and technology leaders to define strategy and deliver high-value outcomes
Lead teams modernizing and automating Global Forwarding workflows, including pricing, rating, carrier contracts, shipment planning, booking, visibility, documents, and operations
Move opportunities from discovery through delivery and production
Apply automation, AI, large language models, and agentic technologies to reduce manual work and improve decision-making
Establish patterns for AI-enabled workflows, including human-in-the-loop design, evaluation, observability, security, governance, and guardrails
Build technology roadmaps tied to measurable business outcomes
Define technical and organizational strategy while ensuring stability, scalability, reliability, and security
Recruit, select, onboard, coach, develop, and retain engineering talent
Build leadership depth and succession plans
Manage annual merit programs for assigned teams
Resolve dependencies, roadblocks, disputes, competing priorities, escalated technical issues, and production incidents
Drive reuse of common platforms, services, patterns, and automation capabilities
Establish engineering practices for architecture, testing, observability, security, reliability, and software delivery
Track progress through presentations, scorecards, and business outcome reporting
Represent engineering strategy, progress, risks, and tradeoffs to senior leadership
Ensure teams meet quarterly commitments and resolve defects within service levels
Lead organizational and technology change across globally distributed teams

Requirements

What you’ll need

7+ years of experience working on a software engineering team progressing in complexity and responsibility
4+ years of experience leading and managing software engineering teams
Experience delivering business-critical software functionality in complex enterprise environments
Experience leading software delivery in an agile or product-oriented environment
Experience managing systems integrations, distributed systems, APIs, and interactions between custom and commercial technologies
Experience leading engineering teams through ambiguity, complex dependencies, and changing priorities
Experience partnering with product, business, architecture, and operations leaders to shape strategy and delivery
Experience communicating status, technical tradeoffs, risks, and strategy to senior leadership audiences
Demonstrated ability to connect engineering investments and technical decisions to business outcomes
Proven ability to develop engineers, technical leaders, and emerging people leaders
Strong understanding of modern software engineering practices, architecture, testing, reliability, security, and software delivery
Bachelor’s degree or a minimum of 4 years of equivalent work experience and a high school diploma/GED
Ability to travel up to 10% domestically and internationally
Preferred: Master’s degree in Computer Science, Software Engineering, Human-Computer Interaction, Business, or related field
Preferred experience with ERP, TMS, freight forwarding, supply chain management, transportation, or complex operational systems
Preferred experience applying generative AI, large language models, intelligent automation, or agentic technologies
Preferred experience with cloud-native architecture and Azure, AWS, or GCP
Values a diverse and inclusive work environment

Benefits

Comp & perks

Three medical plans
Prescription drug coverage
Enhanced Fertility benefits
Flexible Spending Accounts
Health Savings Account (including employer contribution)
Dental and Vision
Basic and Supplemental Life Insurance
Short-Term and Long-Term Disability
Paid observed holidays
2 paid floating holidays for U.S. hourly employees
Flexible Time Off (FTO) offered to U.S. salaried employees — no accruals and no caps
Paid Time Off (PTO) offered to all other employees in the U.S. and Canada
Paid parental leave
Paid time off to volunteer in your community
Charitable Giving Match Program
401(k) with 6% company matching
Employee Stock Purchase Plan
Career development, networking, and team-building opportunities