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Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in troubleshooting and repairing HFC and fiber optic networks, including the use of specialized test equipment. Proficient in cable splicing, plant activation, and compliance with industry regulations such as FCC and OSHA.
Highest-signal resume keywords
HFC Network TroubleshootingFiber Optic Cable SplicingSignal Level Meter ProficiencySparklight Technical Training CompletionKnowledge of FCC and OSHA Regulations
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
TroubleshootingRepairing EquipmentCable SplicingPlant ActivationSignal Leakage DetectionReading System MapsTesting EquipmentDiagnosing MalfunctionsPerforming Facility LocatesInterpreting Documentation
Soft Skills
Ability to Work Variable ScheduleTeam Training and Mentoring
Tools & Technologies
Signal Level MetersVolt-Ohm MetersLeakage Detection EquipmentTime Domain ReflectometerOptical Time Domain Reflectometer
Certifications & Qualifications
One-Year Technical CertificateValid Driver's LicenseSparklight Technical Training Center Certification
Industry Keywords
FCC RegulationsNEC StandardsNESC StandardsOSHA ComplianceDOT Regulations
About the role
Key responsibilities & impact- Complete new customer installations, repair equipment, and troubleshoot service issues
- Troubleshoot and diagnose malfunctions in Headend, HFC, fiber optic networks, and Home Terminal Units
- Repair local plant performance issues and customer-owned equipment using electronic test equipment
- Read and interpret system/network design maps
- Verify as-built documentation, compare field findings with documentation, and report findings according to company process
- Splice and/or terminate coaxial and fiber optic cables
- Mount aerial and underground active and passive devices in cabinets and vaults
- Activate active devices and test HFC/fiber optic plant equipment for optimal performance
- Survey customer-requested locations for serviceability and create maps/drawings for plant/drop extension cost estimates
- Perform underground facility locates using plant maps and electronic locating equipment
- Perform construction maintenance, including cable splicing, plant activation, damaged plant repair/replacement, and power supply inspection/repair/replacement
- Monitor plant for ingress/egress and perform signal leakage ride-out activities
- Track and repair signal leakage as necessary
- Train system technical personnel as directed by local system management
Requirements
What you’ll need- One-year certificate from college or technical school; or three to four years related experience and/or training; or equivalent combination of education and experience
- Must successfully complete Sparklight Technical Training Center Advanced Technician course within 6 months of accepting position
- Working knowledge of signal level meters, volt-ohm meters (VOM), leakage detection equipment, time domain reflectometer (TDR), optical time domain reflectometer (OTDR), and other related test equipment
- Knowledge of FCC, NEC, NESC, OSHA, DOT, and applicable local ordinances
- Valid driver's license of the state in which the individual is employed
- Ability to work a variable schedule and respond to service interruptions during regular business hours, shift work, or on-call
- Availability to work overtime, including weekends, evenings, and holidays, as required
- Must pass background check, drug screening, and reference check
- DOT-regulated positions require passing a road test, driving-record safety review, drug testing, DOT physical, and past-employer safety performance history
Benefits
Comp & perks- Medical, dental, and vision plans – start when you start!
- Life insurance (self, spouse, children)
- Paid time off (vacation, holiday, and personal/sick days)
- 401(k) with 100% company match, up to 5% of eligible compensation
- Group Legal plan with Identity Theft Protection
- Tuition reimbursement (up to $5,250 in the first year)
- Annual community support to various organizations across the U.S.
- Associate recognition and awards programs
- Advancement opportunities
- Collaborative work environment