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Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates strong customer support capabilities by tailoring communications to meet individual customer needs and expectations. Committed to building seamless and rewarding customer relationships while supporting community values.
Highest-signal resume keywords
Customer SupportRelationship ManagementProactive CommunicationEmpathyCommunity Support
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Soft Skills
HelpfulCommittedProactivePersonal
Industry Keywords
Dispatch SpecialistSparklightCable One
About the role
Key responsibilities & impact- Dispatch Specialist role supporting Sparklight/Cable One and family brands
- Keep customers and associates connected to what matters most
- Provide customer support and address customer needs
- Make customer relationships seamless, easy, and rewarding
- Tailor communications and interactions to customer needs and expectations
Requirements
What you’ll need- Open to candidates residing in AL, AR, AZ, FL, GA, IA, ID, IL, IN, KS, LA, MD, MN, MO, MS, NC, ND, NE, NM, NV, OR, OK, PA, SC, SD, TN, TX, or UT
- Successful completion of background screening, drug screening, and reference check required before hire
- Committed: Values each customer while supporting communities
- Helpful: Delivers useful customer support with expertise, respect, and empathy
- Proactive: Understands customer needs and works to make relationships seamless, easy, and rewarding
- Personal: Knows customers well and tailors communications and interactions to their needs and expectations
Benefits
Comp & perks- Medical, dental, and vision plans – start when you start!
- Life insurance (self, spouse, children)
- Paid time off (vacation, holiday, and personal/sick days)
- 401(k) - 100% company match starts day 1 of employment (up to 5% of eligible compensation)
- Group Legal plan with Identity Theft Protection
- Tuition reimbursement (up to $5,250 on 1st year)
- Annual community support to various organizations across the U.S.
- Associate recognition & awards programs
- Advancement opportunities
- Collaborative work environment
- FREE Cable One services for associates who live in a serviceable area
- Up to $75/mo. Stipend
- Remote Access to select premium channels (Cable One, Sparklight, Cable America and ValueNet Fiber Only)
- Vehicle provided for daily work purposes, if residing within reasonable radius from office location