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Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates strong leadership in managing sales teams, with a focus on enhancing customer experience and achieving sales goals. Possesses extensive knowledge of sales processes, product offerings, and the telecommunications industry.
Highest-signal resume keywords
Sales Supervisory ExperienceOutside Residential Sales ExperienceKnowledge Of Direct Sales PracticesExcellent Communication SkillsBachelor's Degree In Business Or Marketing
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Sales Process ManagementReporting And AnalyticsConsumer Education Of ProductsDocumentation AccuracyTechnical And Computer Skills
Soft Skills
Interpersonal SkillsOrganizational SkillsCoaching And DevelopmentAccountabilityCollaboration
Tools & Technologies
Computer Operating SystemsSoftware ApplicationsConsumer And Commercial Communications Devices
Certifications & Qualifications
Valid Driver's LicenseAuto Insurance
Industry Keywords
Telecommunications ServicesCable ServicesSales GoalsCustomer ExperienceMarket Knowledge
About the role
Key responsibilities & impact- Support efforts to simplify and enhance the customer experience
- Meet and exceed budgeted headcount and sales goals
- Lead Residential Connectivity Sales Supervisors and their teams
- Select, train, develop, evaluate, discipline, and recommend termination or salary/status changes for staff
- Set clear expectations and hold employees accountable
- Identify knowledge and training gaps and develop plans to address them
- Use reporting and analytics to drive and support business decisions
- Collaborate with other departments and support teams to achieve goals
- Allocate work approximately 30% in the field and 70% in the office
- Coach to and follow the Cable One & Family Brands Sales Process
- Communicate territory assignments to Residential Connectivity Sales Supervisors
- Monitor payroll and ensure timely, accurate approval of commission payments
- Complete and oversee administrative tasks related to sales activities
- Maintain detailed knowledge of product offerings, value propositions, marketplace, and competition
- Maintain professional relationships with customers, business partners, and co-workers
- Prepare reports as needed
- Perform other duties requested by leadership
Requirements
What you’ll need- Ability to read, write, speak, and understand English Language
- Excellent communication, interpersonal, and organizational skills
- Strong technical and computer skills
- Ability to travel to and from assigned territories and company facilities using a reliable personal vehicle, including during inclement weather
- Ability to work outside for extended periods in any season and/or during inclement weather
- Familiarity with computer operating systems, consumer and commercial communications devices, and computer software applications
- Must be able to work non-traditional work hours such as evenings and weekends
- Valid driver's license, satisfactory driving record within Company standards, and auto insurance
- Ability to complete documentation accurately
- Bachelor's degree in business or marketing, or equivalent work experience
- 5+ years of outside residential sales or related work experience
- Knowledge of Direct Sales practices preferred
- Experience with consumer education of products and services preferred
- Knowledge of cable or telecommunications services preferred
- Sales supervisory experience preferred, 0.5+ years
Benefits
Comp & perks- Medical, dental, and vision plans – start when you start!
- Life insurance (self, spouse, children)
- Paid time off (vacation, holiday, and personal/sick days)
- 401(k) with 100% company match, up to 5% of eligible compensation
- Group Legal plan with Identity Theft Protection
- Tuition reimbursement (up to $5,250 in the first year)
- Up to $75 per month toward cable and internet services
- Annual community support to various organizations across the U.S.
- Associate recognition & awards programs
- Advancement opportunities
- Collaborative work environment
