Fulfillment Technician

Cable ONE

. Install customer service drops or outlets in residential and business properties .

Posted 10/7/2026full-timeBluffton • South Carolina • United StatesJuniorWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in installing and troubleshooting customer service drops and outlets, ensuring optimal signal performance and customer satisfaction. Capable of educating customers on equipment and suggesting service upgrades while adhering to safety and regulatory standards.

Highest-signal resume keywords

Customer Service ExperienceTroubleshooting SkillsValid Driver's LicenseProblem-Solving AbilityAbility to Lift Up to 100 lbs

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Installation of Customer Service DropsTroubleshooting Electronic EquipmentDiagnosing Reception Performance IssuesSignal Level ManagementWorking on a Ladder

Soft Skills

Problem-Solving AbilityListening SkillsPositive Presentation of Solutions

Tools & Technologies

Electronic Test EquipmentOnline Diagnostic Tools

Certifications & Qualifications

High School Diploma or GEDDOT PhysicalDrug Testing

Industry Keywords

Customer EquipmentDistribution AmplifierUpstream and Downstream Signal LevelsBackground CheckDriving-Record Safety Review

About the role

Key responsibilities & impact

Install customer service drops or outlets in residential and business properties
Use electronic test equipment and online diagnostic tools to troubleshoot customer service drops or outlets
Diagnose and repair reception performance issues
Resolve problems from customer equipment to the output of the first distribution amplifier
Ensure proper upstream and downstream signal levels at each termination on customer premises
Suggest upgrades to existing services
Educate customers on new and existing equipment
Perform other duties needed to support the company’s purpose, brand principles, and organizational values

Requirements

What you’ll need

Must be able to work a Tuesday–Saturday schedule
Good driving record
Valid driver’s license in the state of application
Flexibility to work overtime and on-call as needed
Problem-solving ability and ability to listen to customers and present solutions positively
Ability to work successfully in small and confined areas
Ability to lift up to 100 lbs.
Ability to work on a ladder
Ability to work in all weather conditions
At least 3 months of customer service or related experience and/or training, or an equivalent combination of education and experience
High school diploma or GED
Regular and predictable attendance required
Successful completion of background check, drug screening, and reference check
DOT-regulated positions require successful completion of a road test, driving-record safety review, drug testing, DOT physical, and past-employer safety performance history

Benefits

Comp & perks

Extensive training program with one-on-one and group training classes
Access to mentors across the company
Company truck
Necessary tools to perform the job
Uniforms, including hats and boots
20 days of PTO per year
Medical benefits starting on the first day of employment
Dental and vision plans starting on the first day of employment
Life insurance for self, spouse, and children
Paid vacation, holiday, and personal/sick days
401(k) with 100% company match, up to 5% of eligible compensation
Group Legal plan with Identity Theft Protection
Tuition reimbursement up to $5,250 in the first year
Opportunity to earn credits toward an associate degree while working
Free cable and internet services for associates living in a serviceable area
Annual community support to organizations across the U.S.
Associate recognition and awards programs
Advancement opportunities
Collaborative work environment
Health and wellness focus
Work/life balance
Open and inclusive workplace