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Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in leading Talent Acquisition operations, developing effective recruiting strategies, and utilizing recruiting technologies to enhance hiring processes. Proficient in analyzing recruiting metrics and translating data into actionable business insights while fostering a collaborative and customer-focused culture.
Highest-signal resume keywords
Talent Acquisition LeadershipRecruiting Metrics DevelopmentStakeholder ManagementRecruiting Technology UtilizationCoaching and Mentoring
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Full-Cycle RecruitingWorkforce PlanningRecruiting OperationsData AnalysisRecruiting Metrics Interpretation
Soft Skills
CommunicationFacilitationInfluencing DecisionsCustomer FocusCollaboration
Tools & Technologies
Workday RecruitingHiredScoreHireVueAppcastTalent Intelligence Tools
Certifications & Qualifications
SHRM-CPSHRM-SCPPHRSPHRAIRS
Industry Keywords
TelecommunicationsTechnologyUtilitiesConsumer ServicesMulti-Location Operational Recruiting
About the role
Key responsibilities & impact- Lead the day-to-day operations of the Talent Acquisition function
- Deliver effective recruiting strategies and exceptional hiring manager support across the organization
- Lead, coach, and develop a team of Talent Acquisition Specialists responsible for full-cycle recruiting
- Provide day-to-day guidance, prioritization, and support to meet hiring goals and service expectations
- Establish performance expectations and provide coaching, development, and feedback
- Foster a collaborative, customer-focused culture centered on accountability and continuous improvement
- Lead Talent Acquisition workflows, policies, and recruiting processes
- Partner with HR Operations, HRIS, Compensation, and other teams to support business needs
- Improve efficiency, streamline workflows, reduce cycle times, and enhance candidate and hiring manager experiences
- Ensure recruiting practices comply with legal, regulatory, and organizational requirements
- Drive adoption and utilization of recruiting technologies and process enhancements
- Liaise with HRIS regarding recruiting technology, system enhancements, integrations, process improvements, and reporting
- Develop, maintain, and interpret recruiting dashboards and performance metrics
- Monitor and analyze time-to-fill, source effectiveness, pipeline conversion, experience, recruiter productivity, and quality-of-hire indicators
- Use labor market data, compensation benchmarks, and industry trends to provide insights and recommendations
- Translate recruiting metrics and market intelligence into business insights
- Support workforce planning and talent discussions through data-informed recommendations
- Manage relationships with Talent Acquisition vendors, agency partners, staffing firms, and recruiting technology providers
- Manage vendor performance, service delivery, contract renewals, compliance, spend effectiveness, and partnerships
- Act as business owner for HireVue, HiredScore, Appcast, and other talent acquisition solutions
- Build partnerships with leaders, hiring managers, and executive stakeholders
- Consult on talent market conditions, recruiting strategies, workforce needs, and hiring approaches
- Facilitate intake meetings, hiring discussions, talent reviews, and recruiting strategy sessions
- Guide leaders on legally compliant interviewing, selection, and candidate assessment practices
- Lead or support recruiting for executive, confidential, specialized, or business-critical positions
- Step into full-cycle recruiting and independently manage requisitions during elevated demand or other business needs
- Support sourcing strategies, candidate engagement plans, enterprise talent initiatives, succession planning, and special projects
- Reports to the Senior Director, HR / Talent Management
Requirements
What you’ll need- Five or more years of progressive Talent Acquisition experience
- Prior experience leading, coaching, or mentoring recruiters, talent acquisition specialists, or recruiting teams
- Strong understanding of recruiting operations, workforce planning, recruiting technology, and talent acquisition best practices
- Experience developing and interpreting recruiting metrics, dashboards, and reporting
- Strong business acumen and ability to translate recruiting data into actionable recommendations
- Experience partnering with leaders across multiple organizational levels
- Demonstrated ability to manage competing priorities and influence decisions in a fast-paced environment
- Excellent facilitation, communication, and stakeholder management skills
- Preferred: Experience with Workday Recruiting or other enterprise applicant tracking systems
- Preferred: Experience supporting recruiting technology platforms such as HiredScore, HireVue, Appcast, talent intelligence tools, or comparable solutions
- Preferred: Experience managing external recruiting vendors and strategic partnerships
- Preferred: Experience utilizing labor market intelligence, compensation benchmarks, and competitive talent data to inform hiring strategies
- Preferred: Telecommunications, technology, utilities, consumer services, or multi-location operational recruiting experience
- Preferred: SHRM-CP, SHRM-SCP, PHR, SPHR, AIRS, or related professional certification
- Preferred: Bachelor's degree in Human Resources, Business Administration, Organizational Leadership, or related field
- Job offers are contingent upon successful background, drug screening, and reference checks
- Must be eligible to work remotely in one of the listed U.S. states
Benefits
Comp & perks- Medical, dental, and vision plans – start when you start!
- Life insurance (self, spouse, children)
- Paid time off (vacation, holiday, and personal/sick days)
- 401(k) - 100% company match starts day 1 of employment (up to 5% of eligible compensation)
- Group Legal plan with Identity Theft Protection
- Tuition reimbursement (up to $5,250 on 1st year)
- Annual community support to various organizations across the U.S.
- Associate recognition & awards programs
- Advancement opportunities
- Collaborative work environment