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Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates strong capabilities in project management, digital marketing, and data analysis, with a focus on performance metrics and stakeholder communication. Proficient in utilizing project management tools and agile methodologies to enhance operational efficiency and support decision-making.
Highest-signal resume keywords
Project ManagementDigital MarketingData AnalysisAgile MethodologiesPerformance Metrics
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Data AnalysisPerformance MetricsProject ManagementDigital MarketingAgile Methodologies
Soft Skills
Organizational SkillsCommunication SkillsInterpersonal SkillsAnalytical MindsetProactive Attitude
Tools & Technologies
JiraMondayTrelloAsanaGA4Looker Studio
Industry Keywords
Client ServiceAccount ManagementPerformance AnalyticsKPIStakeholder Communication
About the role
Key responsibilities & impact- Monitor account schedules, activities, projects, and deliverables, ensuring compliance with agreed-upon deadlines
- Manage and update the demand backlog, supporting prioritization based on impact, urgency, and business objectives
- Monitor demand execution with operational and specialist teams, identifying deviations and areas requiring action
- Organize, collect, and consolidate account performance data and metrics
- Update reports, dashboards, and performance tracking materials
- Support the analysis of account performance, trends, risks, and opportunities, contributing to decision-making
- Prepare meeting minutes and records, and monitor action plans defined with clients and internal teams
- Support the preparation of presentations, executive materials, and reports for clients and leadership
- Facilitate communication among clients, Account Managers, COE specialists, and other teams involved with the accounts
- Ensure that relevant information about clients, projects, demands, and results is organized and available to stakeholders
- Identify bottlenecks, risks, and opportunities to improve workflows and processes
- Contribute to the documentation, organization, and standardization of departmental processes
- Participate in training, professional development, and technical and soft-skills development initiatives
- Share lessons learned and best practices, contributing to the continuous improvement of operations
Requirements
What you’ll need- Bachelor’s degree completed or in progress in Business Administration, Engineering, Communications, Marketing, Technology, or a related field
- 2 to 4 years of experience in digital marketing, project management, client service/account management, planning, performance, analytics, or related areas
- Knowledge of agile methodologies, such as Scrum and Kanban
- Experience with or familiarity with project management tools such as Jira, Monday, Trello, Asana, or similar platforms
- Knowledge of digital marketing and performance metrics and KPIs
- Ability to analyze and interpret business data and metrics
- Familiarity with data analysis and visualization tools such as GA4, Looker Studio, or similar platforms
- Excellent organizational, communication, and prioritization skills
- Analytical mindset, with the ability to identify problems, trends, and opportunities
- Strong communication and interpersonal skills, with the ability to work with diverse stakeholders
- Proactive and self-directed
- Ability to work collaboratively with multidisciplinary teams
- Intermediate English proficiency, particularly for reading, writing, and interpreting technical materials and reports
Benefits
Comp & perks- Meal and food allowance on the FLASH card
- Home office allowance on the FLASH card
- Health insurance according to your location
- Dental insurance according to your location
- Birthday day off plus an amount deposited on the FLASH card
- Extended maternity and paternity leave
- Profit-sharing program (PLR)
- Life insurance
- Childcare assistance
- Referral bonus
- Transportation allowance
- Clude | Health Platform
- TotalPass
- Partnership with FECAP – 10% to 20% discounts on undergraduate, postgraduate, MBA, and master’s degree programs