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Medical Assistant
Cadence Health, Inc.. Conduct outbound telephonic patient outreach and provide one-on-one coaching and support to patients managing chronic conditions, including type 2 diabetes, hypertension, and cardiovascular disease.
Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in patient education and support for chronic condition management, utilizing evidence-based techniques and AI-assisted clinical tools. Proficient in conducting comprehensive assessments and collaborating with healthcare teams to enhance patient outcomes.
Highest-signal resume keywords
Active Medical Assistant Certification5 Years Experience as a Medical AssistantPatient Education for Chronic ConditionsFluency in SpanishExperience with AI-Assisted Clinical Tools
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Chronic Condition ManagementMotivational InterviewingSMART GoalsBehavior ModificationNutritional EducationHealth Status AssessmentMedication AdherenceSymptom RecognitionRemote MonitoringCare Plan Execution
Soft Skills
CoachingCommunicationCollaborationProblem-SolvingAdaptability
Tools & Technologies
Cadence PlatformGoogle WorkspaceSlackAI-Assisted Clinical Tools
Certifications & Qualifications
Medical Assistant Certification
Industry Keywords
Internal MedicineCardiologyNephrologyGeriatric PopulationChronic Conditions
About the role
Key responsibilities & impact- Conduct outbound telephonic patient outreach and provide one-on-one coaching and support to patients managing chronic conditions, including type 2 diabetes, hypertension, and cardiovascular disease.
- Help patients execute personalized care plans and achieve their goals through education and coaching focused on behavior modification, nutrition, physical activity, and self-management strategies.
- Use evidence-based techniques such as motivational interviewing and SMART goals.
- Conduct comprehensive assessments of patients' health status, lifestyle behaviors, nutritional habits, and readiness to change.
- Educate patients on disease management, medication adherence, symptom recognition, and prevention strategies.
- Execute care delivery tasks according to Cadence clinical policies and established protocols under appropriate clinical supervision.
- Monitor patients' progress, treatment-plan adherence, and health outcomes through regular check-ins and remote monitoring tools.
- Document patient interactions, outcomes, and follow-up plans in the Cadence platform.
- Identify barriers to care, including social needs, and connect patients with resources or internal support pathways.
- Collaborate in real time with clinicians and patient support teams using the Cadence Platform, Google Workspace, and Slack.
- Contribute feedback to improve workflows in a fast-moving, change-oriented environment.
Requirements
What you’ll need- An active Medical Assistant certification from an accredited association (either AAMA, AMCA, AMT, NHA, NAHP, NCCT, NRCMA/NRCAMA, or AAH) is required.
- At least 5 years of experience as a Medical Assistant is required.
- Remote work readiness, including stable high-speed WiFi, is required.
- Experience working in internal medicine, cardiology, nephrology or with the geriatric population is preferred.
- Experience providing patient education and support to individuals managing chronic conditions is preferred.
- Fluency in Spanish is strongly preferred.
- Fluency with AI-assisted clinical tools, such as Gemini, Open Evidence, or comparable platforms, and the ability to speak credibly with providers and patients about where AI supports care delivery and where human judgment remains non-negotiable.
- Ability to work the specified Monday–Friday schedule in Central, Mountain, Arizona, or Pacific Time.
Benefits
Comp & perks- Competitive pay & equity
- Fully remote
- Comprehensive health coverage: Medical, dental & vision
- Paid time off
- 401k plan + matching
- Paid parental leave
- Home office stipend