Outbound Patient Enrollment Specialist, New College Graduate

Cadence Health, Inc.

. Conduct outbound outreach to patients referred to Cadence by partner physicians.

Posted 10/30/2026full-timeRemote • United StatesEntry Level💰 $23 - $24 per hourWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates strong communication and problem-solving skills while conducting outbound patient enrollment conversations. Maintains patient confidentiality in accordance with HIPAA standards and effectively utilizes AI tools to enhance patient interactions.

Highest-signal resume keywords

Outbound Patient EnrollmentStrong Communication SkillsProblem-Solving SkillsHIPAA ComplianceExperience With AI Tools

ATS Keywords

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Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Soft Skills

Building RapportNurturing RelationshipsAdapting Communication

Tools & Technologies

AI ToolsClaudeGoogle Gemini

Industry Keywords

Patient ConfidentialityQuality Assurance StandardsHigh-Volume CallsPatient OutreachSales ExperienceCustomer Service Experience

About the role

Key responsibilities & impact

Conduct outbound outreach to patients referred to Cadence by partner physicians.
Own the outbound patient enrollment conversation from first contact through completed enrollment.
Clearly communicate program details, benefits, expected outcomes, patient responsibilities, and value to patients.
Facilitate virtual patient enrollments and schedule follow-up appointments with the Cadence Care team.
Build rapport and trust with patients and nurture lasting relationships.
Follow established scripts to meet quality assurance standards while adapting communication authentically.
Balance high-quality patient interactions with productivity targets.

Requirements

What you’ll need

0-2 years of sales or customer service experience.
Prior experience conducting high-volume outbound or inbound calls is preferred.
Strong communication and problem-solving skills, with the ability to address concerns and provide patients with the information needed to support informed decisions.
Ability to maintain strict patient confidentiality in accordance with HIPAA and Cadence standards.
Experience with AI tools (such as Claude and Google Gemini).

Benefits

Comp & perks

Competitive pay & equity*
Fully remote
Comprehensive health coverage: Medical, dental & vision
Paid time off
401k plan + matching
Paid parental leave
Home office stipend
Incentive compensation with OTE of $67K-$70K