Registered Nurse – Alerts

Cadence Health, Inc.

. Triage inbound patient calls and alerts using standardized clinical protocols, including Schmitt-Thompson telephonic triage guidelines, escalating appropriately from after-hours clinic referrals to emergency dispatch when clinical status requires it.

Posted 10/14/2026full-timeRemote • United StatesMid-LevelSenior💰 $80,000 - $90,000 per yearWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in clinical triage and patient monitoring, with a strong focus on managing chronic diseases such as CHF, hypertension, and diabetes. Proficient in utilizing remote patient monitoring technology and AI-assisted clinical tools to enhance patient care and decision-making.

Highest-signal resume keywords

Active RN Compact LicensureClinical TriageRemote Patient Monitoring TechnologyChronic Disease ManagementAI-Assisted Clinical Tools

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Clinical ProtocolsPatient Vital MonitoringClinical DocumentationPatient OutreachEscalation Decision-MakingData InterpretationPatient AssessmentCare Standards ComplianceCase Note DocumentationFollow-Up Task Management

Soft Skills

CommunicationInterpersonal SkillsProblem-SolvingIndependent Decision-MakingPatient Advocacy

Tools & Technologies

Cadence PlatformZenDeskAI-Assisted ToolsTelephonic Triage GuidelinesContinuous Vital Sign Data

Certifications & Qualifications

Active RN Compact Licensure

Industry Keywords

CHF ManagementHypertensionDiabetesInpatient CareOutpatient CareHigh-Acuity CareClinical StandardsPatient Care DeliveryClinical History AssessmentCare Guardrails

About the role

Key responsibilities & impact

Triage inbound patient calls and alerts using standardized clinical protocols, including Schmitt-Thompson telephonic triage guidelines, escalating appropriately from after-hours clinic referrals to emergency dispatch when clinical status requires it.
Monitor patient vitals, symptoms, and labs in real time to identify patients requiring clinical intervention and execute the appropriate escalation pathway within established care guardrails.
Follow up with patients presenting abnormal readings to gather clinical history, assess acuity, and triage to the correct level of care.
Document patient case notes in the Cadence platform and log follow-up tasks in ZenDesk to ensure the full care team has a complete clinical record for every after-hours interaction.
Respond to inbound patient questions and clinical escalations by phone and text message.
Conduct outreach to patients with lapses in vital sign adherence and support rescheduling for patients who have missed follow-up touchpoints.
Uphold clinical care standards in every patient interaction.

Requirements

What you’ll need

Active RN compact (multi-state) licensure required.
4+ years of clinical experience treating patients with CHF, hypertension, and diabetes in an inpatient or outpatient setting.
Experience in a CHF bridge clinic or equivalent high-acuity chronic disease management environment.
Experience with remote patient monitoring technology and the ability to interpret continuous vital sign data in a clinical context.
Demonstrated ability to conduct independent clinical triage and make sound escalation decisions without in-person oversight.
Fluency with AI-assisted clinical tools (such as Gemini, Open Evidence, or comparable platforms) and the ability to speak credibly with providers and patients about where AI supports care delivery and where human judgment remains non-negotiable.

Benefits

Comp & perks

Competitive pay & equity*
Fully remote
Comprehensive health coverage: Medical, dental & vision
Paid time off
401k plan + matching
Paid parental leave
Home office stipend