Ultrasound Clinical Education Specialist

Cadwell

. Serve as Cadwell’s clinical expert for the EDX/US product portfolio .

Posted 9/21/2026full-timeUnited StatesSeniorLead💰 $120,000 - $140,000 per yearWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expert-level knowledge in EDX and US clinical workflows, with a strong focus on educational program design and delivery. Capable of providing consultative solutions and fostering long-term customer relationships while ensuring customer satisfaction and efficiency.

Highest-signal resume keywords

Expert-Level Knowledge In EDX Clinical WorkflowsExpert-Level Knowledge In EDX Product LineEducational Program Design And DeliveryR. NCS. T And/or CNCT CertificationMinimum 10 Years Of Clinical Experience In EDX/US

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Clinical Configuration RequirementsTroubleshootingRoot-Cause IdentificationCorrective And Preventive Process ImprovementComputer ProficiencyWindows Operating System KnowledgeKPI Measurement And Monitoring

Soft Skills

Excellent Oral And Written Communication SkillsProblem-Solving SkillsDecision-Making SkillsListening SkillsCollaboration Skills

Tools & Technologies

Cadwell SoftwareWebinarsWorkshopsSelf-Paced Learning Modules

Certifications & Qualifications

R. NCS. T CertificationCNCT Certification

Industry Keywords

Clinical ExpertiseCustomer Go-Live ExperienceImplementation ProceduresTraining DeliverablesConsultative Solutions

About the role

Key responsibilities & impact

Serve as Cadwell’s clinical expert for the EDX/US product portfolio
Lead Cadwell’s EDX/US education strategy and assist with execution
Prepare for and train customers on upcoming Cadwell software releases
Develop strategies to improve customer go-live experiences and Education and Training Team efficiency
Design and deliver webinars, workshops, certifications, self-paced learning modules, and other educational content
Deliver clinical configuration and training for assigned customer go-lives and retraining plans
Establish clinical configuration and training expectations during the sales process
Document clinical configuration, training deliverables, timelines, scopes of work, and implementation plans
Fulfill go-live clinical configuration and training deliverables
Document and escalate clinical configuration or training issues
Recommend updates to implementation procedures, product installation instructions, and training materials
Contribute clinical expertise and customer feedback to software enhancements and product design
Serve as the primary internal contact for clinical expertise and user insight
Assist Sales with product presentations, demonstrations, configuration quotations, and on-site customer evaluations
Provide post-implementation customer support and troubleshooting
Develop and deliver educational content and training for internal Cadwell employees
Define, measure, and monitor educational team KPIs
Escalate concerns to the Manager of Education and Training
Perform other duties as assigned

Requirements

What you’ll need

Expert-level knowledge in EDX and US clinical workflows required
Expert-level knowledge in at least one EDX product line (either Cadwell or competitor) required
Excellent oral and written communication skills, including formal presentation skills before small groups, to clearly communicate technical information required
Computer proficiency is essential
Working knowledge of Windows operating system in a networked environment preferred
Ability to accurately assess customer needs and provide consultative solutions
Ability to cultivate and sustain long-term customer relationships
Exemplary listening, communication, and collaboration skills, with an established ability to work cross-functionally
Excellent problem-solving and decision-making skills, with a focus on customer satisfaction and efficiency
Expertise in educational program design and delivery, clinical configuration requirements, troubleshooting, root-cause identification, and corrective and preventive process improvement
Willingness to “roll up sleeves” and assist in areas outside of core responsibilities
Minimum of 10 years of clinical experience in EDX/US required
R. NCS. T and/or CNCT certification required
Bachelor’s degree in Business, Training, or a related technical field; equivalent experience will be considered
Residence near a major metropolitan area with an international airport
Ability to lift and transport equipment up to 50 pounds; frequent standing, walking, bending, and use of hand tools
Valid driver’s license and ability to obtain required travel documentation
Ability to meet credentialing company and medical facility requirements

Benefits

Comp & perks

Ability and willingness to travel up to 80% of the time
On-site clinical expertise, workflow guidance, and end-user support during product evaluations
Post-implementation support and troubleshooting
Work outside of regular business hours may be required to meet business needs