Cadwell

DevOps Engineer

• Build, maintain, and improve AWS cloud infrastructure for hosted customer environments
• Automate build, test, and deployment pipelines
• Build and maintain log ingestion, monitoring, alerting, and observability systems
• Lead incident response and conduct post-mortems with corrective actions
• Design and test backup and disaster recovery strategies
• Optimize cloud compute, storage, lifecycle policies, performance, retention, and cost
• Implement cybersecurity practices including IAM, network segmentation, encryption, patching, and vulnerability remediation
• Partner with software engineering on application reliability, scalability, performance, and architecture decisions
• Support hosted environment onboarding, migrations, and upgrades with enterprise support and project delivery teams
• Ensure compliance with HIPAA, GDPR, and IEC 62304-related quality processes
• Document infrastructure architecture, runbooks, and escalation procedures
• Perform other assigned activities

Cloud Site Reliability Engineer

Clinical Specialist

• Serve as Cadwell’s clinical expert for the EDX/US product portfolio
• Lead Cadwell’s EDX/US education strategy and assist with execution
• Prepare for and train customers on upcoming Cadwell software releases
• Develop strategies to improve customer go-live experiences and Education and Training Team efficiency
• Design and deliver webinars, workshops, certifications, self-paced learning modules, and other educational content
• Deliver clinical configuration and training for assigned customer go-lives and retraining plans
• Establish clinical configuration and training expectations during the sales process
• Document clinical configuration, training deliverables, timelines, scopes of work, and implementation plans
• Fulfill go-live clinical configuration and training deliverables
• Document and escalate clinical configuration or training issues
• Recommend updates to implementation procedures, product installation instructions, and training materials
• Contribute clinical expertise and customer feedback to software enhancements and product design
• Serve as the primary internal contact for clinical expertise and user insight
• Assist Sales with product presentations, demonstrations, configuration quotations, and on-site customer evaluations
• Provide post-implementation customer support and troubleshooting
• Develop and deliver educational content and training for internal Cadwell employees
• Define, measure, and monitor educational team KPIs
• Escalate concerns to the Manager of Education and Training
• Perform other duties as assigned

Cloud Site Reliability Engineer

Ultrasound Clinical Education Specialist