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CAI Software, LLC

Business Development Representative

CAI Software, LLC

. Own the top of the funnel for CAI's process manufacturing software portfolio .

Posted 10/13/2026full-timeSalt Lake City • Utah • United StatesJuniorMid-Level💰 $50,000 - $60,000 per yearWebsite

Core Competencies

Role fit
Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates expertise in B2B and SaaS business development, with a strong focus on lead qualification, personalized outreach, and CRM management. Proficient in engaging stakeholders across various levels and maintaining accurate sales data to support strategic decision-making.

Highest-signal resume keywords
B2B Business Development ExperienceSaaS Sales Development ExperienceSalesforce ProficiencySpanish FluencyResearch and Account-Mapping Skills

ATS Keywords

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Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills
Lead QualificationOpportunity AssessmentCRM ManagementEmail OutreachLinkedIn MessagingAccount MappingData TrackingSales Process UnderstandingDiscovery SkillsCross-Selling Techniques
Soft Skills
Strong CommunicationGood JudgmentCuriosityOrganizationCoachability
Tools & Technologies
SalesforceZoomInfoLinkedIn Sales Navigator
Industry Keywords
Process ManufacturingIndustrial OrganizationsB2B SalesOutbound ProspectingInbound Qualification

About the role

Key responsibilities & impact
  • Own the top of the funnel for CAI's process manufacturing software portfolio
  • Respond to and qualify inbound inquiries
  • Research people, companies, account history, business problems, current processes, systems, and stakeholders
  • Determine opportunity fit and disqualify unsuitable opportunities
  • Schedule qualified opportunities with the appropriate salesperson and provide clear handoff notes
  • Follow up with promising leads that are not yet ready to move forward
  • Build and prioritize target account and contact lists
  • Conduct personalized outreach through email, LinkedIn, and phone
  • Create messaging based on contact roles, company environments, and operational priorities
  • Identify alternate stakeholders and internal referrals
  • Re-engage dormant leads, previous opportunities, former customers, and existing accounts with cross-sell potential
  • Partner with Account Executives on whitespace expansion opportunities
  • Conduct light discovery around business pain, current process, project timing, and scope
  • Maintain accurate CRM lead, contact, account, activity, lifecycle, disposition, and source data
  • Track inbound and outbound conversion, lead quality, response rates, and account penetration
  • Share feedback with Sales and Marketing on lead quality, messaging, objections, and trends
  • Write and test persona-specific email and LinkedIn messaging
  • Support U.S. and international sales teams across time zones
  • Provide Spanish-language outreach for Latin American and multinational prospects

Requirements

What you’ll need
  • Strong written and verbal communication
  • Strong research and account-mapping skills
  • Good judgment when qualifying opportunities
  • Curiosity and ability to learn unfamiliar business and technical concepts
  • Strong organization and follow-through
  • CRM discipline and attention to detail
  • Ability to personalize outreach without over-investing time per contact
  • Comfortable engaging managers through executives
  • Coachable and able to adjust approach based on results
  • Preferred 2+ years of B2B or SaaS business development / sales development experience
  • Experience managing both inbound qualification and outbound prospecting
  • Experience selling into manufacturing or industrial organizations strongly preferred
  • Experience with Salesforce
  • Experience with ZoomInfo, LinkedIn Sales Navigator, or similar prospecting tools
  • Experience supporting enterprise or multi-site accounts is a plus
  • Spanish fluency or professional proficiency is highly valuable
  • Applicants must be authorized to work in the United States

Benefits

Comp & perks
  • Bonus eligible
  • Equal employment opportunity and inclusive work environment