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Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in refractory products and technical marketing, with strong capabilities in market growth strategy development and execution. Proficient in customer relationship management, product training, and analytical problem-solving within the refractory industry.
Highest-signal resume keywords
Refractory Technical MarketingMarket Growth Strategy DevelopmentCustomer Relationship ManagementProject Management SkillsAdvanced Excel and PowerPoint Expertise
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Refractory Products KnowledgeInstallation MethodsConstruction SkillsBusiness Case DevelopmentProduct Launch PlanningMarket AnalysisProduct Portfolio AnalysisAnalytical Problem-SolvingTechnical Marketing StrategiesTraining Development
Soft Skills
Excellent Written CommunicationVerbal Communication SkillsPresentation SkillsTeam CollaborationStrategic Thinking
Tools & Technologies
Microsoft Office SuiteAdvanced ExcelPowerPoint
Industry Keywords
Refractory ProductsCustomer ApplicationsQuality AssuranceMarket TrendsProduct Rationalization
About the role
Key responsibilities & impact- Promote the use of HarbisonWalker International refractory products
- Support customer relationships through expert product knowledge and technical advice
- Solve customer inquiries, problems, and needs
- Develop and execute market growth strategies within assigned areas
- Provide internal and external training on HarbisonWalker International products and applications
- Collaborate with internal R&D on complaint investigations and failure analysis
- Analyze complex application needs and propose, alter, or refine lining designs and installation methods
- Develop business cases for new product development
- Create, execute, and track new product launch plans
- Create and execute product promotions and technical marketing strategies
- Maintain expert knowledge of industry trends, training opportunities, and forecasts
- Attend and present at industry tradeshows and seminars
- Perform market analysis and assist in product portfolio analysis
- Assist in product rationalization, portfolio modifications, and shape standardization
Requirements
What you’ll need- Four (4)–six (6) years of experience in refractory technical marketing, research, quality assurance, or sales
- B.S. degree in Engineering, Ceramics, Metallurgy, Chemical, Materials Science, or related field
- Knowledge of refractory products, installation methods, construction skills, and customer applications
- Computer operation skills, including proficiency in Microsoft Office Suite and advanced Excel and PowerPoint expertise
- Excellent written and verbal communication and presentation skills, including presentation planning and delivery skills
- Ability to communicate across all levels of the organization
- Ability to work effectively in a team environment
- Strong analytical, strategic thinking, and business problem-solving skills
- Project management skills and ability to coordinate multi-department projects
- Ability to meet the stated physical and environmental requirements, including lifting up to 50 pounds less than one-third of the time and working in office and industrial environments
Benefits
Comp & perks- No benefits, perks, or compensation extras are specified in the posting.