Collision Estimator – Trainee

Caliber Collision

. Greet customers in person or on the phone, determine their needs, and provide guidance and assistance .

Posted 11/4/2026full-timeLewisville • Texas • United StatesEntry Level💰 $17 - $20 per hourWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates strong customer service skills with the ability to communicate effectively and assist in vehicle-related processes. Capable of managing physical tasks and adhering to industry standards while providing a positive customer experience.

Highest-signal resume keywords

Customer ServiceCollision Industry KnowledgeValid Driver's LicensePhysical Activity CapabilitySales Experience

ATS Keywords

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Applicant Tracking System Keywords

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Soft Skills

Personable CommunicationTask PrioritizationAdaptabilityTeam Collaboration

Industry Keywords

Standard Operating ProceduresInsurance Partner RequirementsVehicle MappingCustomer TransportationActive Customer Deliveries

About the role

Key responsibilities & impact

Greet customers in person or on the phone, determine their needs, and provide guidance and assistance
Assist Collision Estimators with drop-offs, vehicle mapping/marking and photographing
Arrange customer transportation
Prepare paperwork
Perform active customer deliveries
Communicate with customers, clients, teammates and vendors to ensure correct and efficient repairs
Adhere to Caliber’s Standard Operating Procedures, insurance partner requirements and industry guidelines/standards

Requirements

What you’ll need

2+ years of customer facing experience; sales experience a plus
Must have a valid driver’s license and be eligible for coverage under our company insurance policy
Must be 21 years of age or older
Ability to do consistent physical activity – reach below and above shoulder level, kneeling, bending, and squatting, and lifting objects over 50 lbs.
Passion for learning the collision industry
Be able to understand instructions – written and verbal
Can prioritize competing tasks and adapt easily to a fast-paced environment
Must be able to provide personable, friendly “World Class” customer service to internal and external customers
Must be eligible to work in the U.S. with no restrictions

Benefits

Comp & perks

Benefits from day one: Immediately eligible for medical, dental and vision
Industry Comparable Pay – Paid weekly and eligible for overtime
Paid Vacation & Holidays – Can begin accruing day 1
Career growth opportunities – we promote from within!
Hands-on experience within a production shop