Caliber Collision

Estimator

• Write estimates
• Conduct process reviews
• Check in customer vehicles
• Complete final customer paperwork prior to vehicle delivery, including DRP and final invoice
• Finalize total loss administration
• Provide post-repair plan communication and vehicle status updates to customers
• Comply with Caliber safety rules, guidelines, and company standards

Collision Estimator

Coach

• Perform and/or oversee specialized vehicle repairs and restorations using original manufacturer parts and OEM specifications
• Ensure vehicles are restored to original condition while maintaining safety, quality, and manufacturer compliance
• Oversee OE-enrolled Centers for program compliance
• Mentor repair technicians, estimators, and management on Caliber quality standards and OEM specifications
• Use third-party software to file repair-completion reports
• Follow up with center teammates regarding repairs in person or through conference calls
• Recommend and coordinate training based on quality reviews
• Partner with executive team and field leadership
• Complete facility inspections and submit reports with photos of shops, tools, equipment, and materials
• Recommend repair or replacement of tools, equipment, and materials
• Review reports with Center and Operations Leadership for accountability and management of parts, systems/processes, equipment, and training verification
• Monitor performance indicators and certification eligibility
• Create actionable plans to improve processes and procedures, including success metrics and deliverables
• Align business strategy, goals, and objectives with center objectives
• Optimize center performance across the company
• Facilitate with the OE Certification Team to verify equipment, tools, and training needs
• Travel up to 30%

Field Quality Technical Coach

Administration

• Assist front office teammates with the necessary tools, training and information to effectively perform their jobs
• Provide accurate and timely payroll and HR-related administration and recordkeeping for all center associates
• Maintain Accounts Receivables, Accounts Payable accounts and Cash Handling procedures to company standards
• Provide a world class customer experience to all customers
• Ensure the center’s consistent application of all Caliber Standard Operating Procedures through ongoing training and monitoring

Office Administrator

• Assist front office teammates with the necessary tools, training and information to effectively perform their jobs
• Provide accurate and timely payroll and HR-related administration and recordkeeping for all center associates
• Maintain Accounts Receivable and Accounts Payable accounts and cash handling procedures to company standards
• Provide a world-class customer experience to all customers
• Ensure the center’s consistent application of Caliber Standard Operating Procedures through ongoing training and monitoring

• Assist front office teammates with the necessary tools, training and information to effectively perform their job
• Provide accurate and timely payroll and HR-related administration and recordkeeping for all center associates
• Maintain Accounts Receivables, Accounts Payable accounts and Cash Handling procedures to company standards
• Provide a world class customer experience to all customers
• Ensure the center’s consistent application of all Caliber Standard Operating Procedures through ongoing training and monitoring

Technician

• Replace automotive glass according to quality standards
• Repair damaged glass
• Complete pre- and post-inspections with customers
• Utilize various tools and scanning equipment
• Complete repair-order documentation on a mobile device
• Remove and install trim panels and interior parts without damage
• Prioritize and manage time to complete assigned daily tasks

Automotive Mobile Glass Technician

• Blueprint and execute clean, precise collision repairs
• Perform full collision repair, from fender benders to frame rebuilds
• Complete panel and structural work to restore vehicles to factory specifications
• Reassemble vehicles with proper fit and finish
• Collaborate with the repair team to move cars through the process
• Maintain a safe and tidy work location

Auto Body Technician

• Blueprint and execute clean, precise collision repairs
• Perform full collision repair, from fender benders to frame rebuilds
• Complete panel and structural work and restore vehicles to factory specifications
• Perform quality reassembly with attention to fit and finish
• Collaborate with the team to move vehicles through the repair process
• Maintain a clean, safe, and tidy work location

• Write collision repair estimates
• Conduct process reviews
• Check in customer vehicles
• Complete final customer paperwork before vehicle delivery, including DRP and final invoice
• Finalize total loss administration
• Provide post-repair plan communication and vehicle status updates to customers
• Comply with Caliber safety rules, guidelines, and company standards

• Write estimates
• Conduct process reviews
• Check in customer vehicles
• Complete final customer paperwork prior to vehicle delivery, including DRP and final invoice
• Finalize total loss administration
• Provide post-repair plan communication and vehicle status updates to customers
• Comply with Caliber safety rules, guidelines and company standards

• Replace automotive glass according to quality standards
• Repair damaged glass
• Complete pre- and post-inspections with customers
• Utilize various tools and scanning equipment
• Complete repair-order documentation on a mobile device
• Remove and install trim panels and interior parts without causing damage
• Prioritize and manage time to complete assigned daily tasks

• Blueprint and execute clean, precise repairs
• Perform full collision repair, from fender benders to frame rebuilds
• Perform panel and structural work to restore vehicles to factory specifications
• Complete quality reassembly with attention to fit and finish
• Collaborate with team members to move cars through the repair process
• Maintain a clean, safe, and tidy work location

• Write collision repair estimates
• Conduct process reviews
• Check in customer vehicles
• Complete final customer paperwork prior to vehicle delivery, including DRP and final invoice
• Finalize total loss administration
• Provide post-repair plan communication and vehicle status updates to customers
• Comply with Caliber safety rules, guidelines, and company standards
• Restore customers’ vehicles and help return them safely to the road