Collision General Manager

Caliber Collision

. Oversee the overall operation of the collision center .

Posted 10/15/2026full-timeSeattle • Washington • United StatesMid-LevelSenior💰 $90,000 - $110,000 per yearWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates advanced understanding of Collision Estimatics and the repair process, while effectively managing team development, financial performance, and customer service in a fast-paced environment.

Highest-signal resume keywords

Collision Management ExperienceAdvanced Understanding Of Collision EstimaticsCCC1 ExperienceFinancial Performance MonitoringCustomer Service Skills

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Collision EstimaticsRepair Process KnowledgeFinancial Performance MetricsProduction ManagementRisk Management

Soft Skills

Teammate DevelopmentAdaptabilityPrioritizationPersonable Customer Service

Certifications & Qualifications

Valid Driver's License

Industry Keywords

Collision Center OperationsSOP ComplianceInsurance Partner RequirementsIndustry Guidelines

About the role

Key responsibilities & impact

Oversee the overall operation of the collision center
Manage risk, teammate development, client metrics, production, and administration
Recruit, recognize, and retain talented teammates
Monitor current financial performance metrics
Review previous month’s financial metrics to identify opportunities and trends
Ensure vehicles are repaired thoroughly, safely, and profitably according to Caliber’s SOP, insurance partner requirements, and industry guidelines/standards

Requirements

What you’ll need

3+ years of Collision Management Experience
Must have a valid driver’s license and be eligible for coverage under our company insurance policy
Must be 21 years of age or older
Advanced understanding of Collision Estimatics
Must have prior experience with CCC1
Advanced understanding and knowledge of the repair process/procedures
Able to understand written and verbal instructions
Able to prioritize competing tasks and adapt to a fast-paced environment
Ability to provide personable, friendly customer service to internal and external customers
Ability to perform consistent physical activity, including reaching below and above shoulder level, kneeling, bending, squatting, and lifting objects over 50 lbs.
Must be eligible to work in the U.S. with no restrictions

Benefits

Comp & perks

Benefits from day one: medical, dental and vision
Paid weekly
Paid vacation and holidays, accruing from day 1
Career growth opportunities and promotion from within
Paid skilled trainings and certifications, including I-CAR and ASE