Renewal Specialist

Cambium Learning Group

. Own the end-to-end renewal cycle for an assigned book of accounts, from outreach through close .

Posted 10/21/2026full-timeRemote • United StatesJuniorWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in managing the renewal cycle for SaaS products, including negotiation and relationship-building with K–12 school and district decision makers. Proficient in using Salesforce CRM to track renewals and analyze account trends while delivering exceptional customer experiences.

Highest-signal resume keywords

Salesforce CRM ExperienceSaaS Renewal ManagementNegotiation SkillsCustomer Relationship ManagementOrganizational Skills

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Sales Process ManagementRenewal NegotiationContract ReviewAccount Trend AnalysisCross-SellingUpsellingCompliance VerificationPurchase Order ManagementCustomer DemonstrationsQuota Achievement

Soft Skills

Excellent CommunicationInterpersonal SkillsSelf-MotivatedAdaptabilityProblem-Solving

Tools & Technologies

Salesforce CRMMicrosoft OfficeGoogle SuiteVideo Conferencing ToolsNote-Taking Tools

Industry Keywords

SaaSEdTechK–12 EducationSubscription-Based RenewalsCustomer Success

About the role

Key responsibilities & impact

Own the end-to-end renewal cycle for an assigned book of accounts, from outreach through close
Ensure timely receipt of purchase orders
Build trusted relationships with existing school and district customers to secure multi-year commitments
Provide renewal pricing quotes and negotiate terms with school and district decision makers
Identify cross-sell and upsell opportunities within the SaaS/New Curriculum portfolio and partner with Account Executives to expand accounts
Identify Professional Learning opportunities and refer them through the established cross-motion referral process
Review contracts, verify user counts, and ensure compliance with licensing agreements
Use Salesforce CRM to track the renewal pipeline, update forecasts, and maintain account accuracy
Collaborate with Sales leadership, Customer Success, and Operations to improve renewal processes and handoffs
Conduct customer-facing demonstrations of Lexia’s SaaS/New Curriculum programs when needed
Analyze usage, adoption, and account trends to support renewals
Protect recurring revenue and deliver a seamless renewal experience for school and district partners

Requirements

What you’ll need

Candidate must reside and work within the US
Ideal candidate will reside within the assigned territory/time zone
1–3 years’ experience in sales, sales support, renewals, or a quota-carrying role
Proven ability to manage a sales process, negotiate renewals, and close business
Exceptional organizational and time-management skills with attention to detail
Ability to work in a high-volume, fast-paced, remote environment
Excellent communication and interpersonal skills
Comfortable engaging decision makers and tailoring messaging to different stakeholders
Self-motivated, adaptable, and proactive in solving problems and improving workflows
Experience using Salesforce CRM
Proficiency with Microsoft Office or Google Suite
Ability to quickly master tech tools and learn how to demonstrate product
Passion for education and commitment to improving literacy outcomes
Preferred experience in SaaS, EdTech, or subscription-based renewals
Preferred familiarity with K–12 school and district buying cycles
Preferred history of meeting or exceeding renewal or sales targets
Reliable cable or fiber-optic broadband connection with minimum speeds of 10 Mbps download and 5 Mbps upload for remote work
Must actively participate in video-based interviews and ongoing virtual meetings with camera on
Use of note-taking tools, reference materials, or AI-powered tools during interviews or other selection activities is prohibited unless prior written approval is obtained

Benefits

Comp & perks

Remote-first work environment with flexibility to balance work and life
Reliable internet requirement supported by cable or fiber-optic broadband service
Home or remote office setup cost reimbursement
Reasonable accommodations for qualified individuals with disabilities