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Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in managing client relationships within Brazil's Free Energy Market, with a strong ability to prepare commercial proposals, contracts, and service-level agreements. Proficient in conducting feasibility studies and utilizing CRM systems to enhance client satisfaction and business opportunities.
Highest-signal resume keywords
Client Relationship ManagementBrazil's Free Energy Market ExperienceCommercial Proposal PreparationFeasibility Study AnalysisCRM System Knowledge
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Commercial Proposal PreparationContract ManagementFeasibility Study AnalysisClient Needs AssessmentMarket Data Analysis
Soft Skills
Client Satisfaction MonitoringCollaborationGuidance and Mentoring
Tools & Technologies
CRM Systems
Industry Keywords
Energy Consumer SectorBrazil's CLT Labor RegimeService-Level AgreementsMarket TrendsBusiness Opportunities
About the role
Key responsibilities & impact- Manage and maintain relationships with current and prospective clients in the energy consumer sector
- Identify client needs and propose tailored solutions
- Monitor client satisfaction and improve the customer experience
- Serve as the primary point of contact between the company and its clients
- Prepare commercial proposals, contracts, and service-level agreements (SLAs) with the sales and legal teams
- Collect and analyze market data to identify trends and business opportunities
- Collaborate with communications, administrative, trading partners, operations and management back-office teams, and IT
- Maintain records of client interactions and update the CRM
- Conduct feasibility studies and provide guidance, follow-up, and validation for studies prepared by the intern
- Guide and monitor the intern’s activities within the department
Requirements
What you’ll need- At least 1 year of experience in Brazil’s Free Energy Market
- Availability to work fully on-site during the first 3 months
- Degree or technology degree
- Knowledge of and experience in the energy consumer sector
- Availability for hybrid work, with up to 2 days working from home and 3 days on-site
- Knowledge of CRM systems
- Ability to prepare commercial proposals, contracts, and SLAs
- Ability to conduct and analyze feasibility studies
- Employment under Brazil’s CLT labor regime
Benefits
Comp & perks- Life insurance
- Meal allowance
- Medical assistance
- Mobility allowance
- Wellhub membership
- Birthday day off
- 13th-month meal allowance payment
- Subsidized medical and dental plans after the probationary period
- Profit-sharing plan (PLR)
- Dental assistance
- Hybrid work
- Flexible working hours
- Up to 2 work-from-home days per week
