CAMERGE

Analyst

• Manage and maintain relationships with current and prospective customers in the energy consumer sector
• Provide customer service through multiple channels
• Identify customer needs and propose tailored solutions
• Monitor customer satisfaction and improve the customer experience
• Serve as the primary point of contact between the company and its customers
• Conduct technical and commercial visits to customers
• Prepare commercial proposals, contracts, and SLAs in collaboration with the sales and legal teams
• Collect and analyze market data to identify trends and business opportunities
• Collaborate with communications, administrative, energy trading partners, operations and management back-office, and IT teams
• Maintain records of interactions and update the CRM
• Conduct feasibility studies and provide guidance on, monitor, and validate studies prepared by the intern
• Provide guidance and monitor the intern’s activities

Explore Customer Relationship Analyst – Mid-Level/Senior at CAMERGE. Review requirements and application details.