Customer Relationship Assistant – Energy Consumers and Generators

CAMERGE

. Manage and maintain relationships with current and prospective clients in the energy consumer sector .

Posted 10/8/2026full-timeFlorianópolis • BrazilJuniorWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in managing client relationships within Brazil's Free Energy Market, with a strong focus on customer satisfaction, commercial proposal preparation, and market data analysis. Proficient in overseeing feasibility studies and maintaining accurate CRM records to support business opportunities.

Highest-signal resume keywords

Client Relationship ManagementCommercial Proposal PreparationMarket Data AnalysisFeasibility Study OversightCRM System Experience

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Commercial Proposal PreparationContract ManagementService Level Agreement (SLA) DevelopmentMarket Data AnalysisFeasibility Study ConductingClient Relationship ManagementEnergy Market KnowledgeCustomer Satisfaction Monitoring

Soft Skills

CommunicationCollaborationProblem-SolvingMentoring

Tools & Technologies

CRM System

Industry Keywords

Brazil's Free Energy MarketEnergy ConsumersEnergy GeneratorsCLT Labor Regime

About the role

Key responsibilities & impact

Manage and maintain relationships with current and prospective clients in the energy consumer sector
Identify customer needs and propose tailored solutions
Monitor customer satisfaction and improve the customer experience
Act as the primary point of contact between the company and its customers
Prepare commercial proposals, contracts, and Service Level Agreements (SLAs) in collaboration with the Sales and Legal teams
Collect and analyze market data to identify trends and business opportunities
Collaborate with internal Communications and Administrative teams, energy trading partners, Operations and Management Back Office teams, and IT
Maintain accurate records of customer interactions and update the CRM system
Conduct feasibility studies as needed
Guide, monitor, and validate feasibility studies prepared by the intern
Guide and monitor the intern’s activities within the department

Requirements

What you’ll need

At least 1 year of experience in Brazil’s Free Energy Market
Availability to work fully onsite during the first 3 months
Bachelor’s degree or associate degree/technical higher education qualification
Availability for hybrid work, with up to 2 days per week working from home and 3 days onsite
Knowledge of and/or experience in managing relationships with energy consumers and generators
Experience preparing commercial proposals, contracts, and SLAs
Experience collecting and analyzing market data
Experience with CRM systems
Ability to conduct or oversee feasibility studies
Employment under the CLT labor regime

Benefits

Comp & perks

Medical insurance
Dental insurance
Flexible working hours
Life insurance
Meal allowance
Mobility allowance
Wellhub membership
Profit-sharing plan (PLR)
13th monthly meal allowance payment
Subsidized medical and dental plans after the probationary period
Birthday day off
Hybrid work