AI Solutions Adoption Manager

CAMP Systems International, Inc.

. Join significant opportunities before signature to understand intended outcomes, users, sponsors, and adoption requirements .

Posted 11/5/2026full-timeRemote • United StatesMid-LevelSeniorWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates expertise in customer success and technology adoption, focusing on building customer adoption plans, training users, and facilitating change management. Proven ability to collaborate across teams and engage with stakeholders to drive product usage and customer value.

Highest-signal resume keywords

Customer Success ManagementChange ManagementProject CoordinationStakeholder ManagementTraining and Coaching

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Technology AdoptionImplementationData-Driven ProductsWorkflow AnalysisRisk Identification

Soft Skills

CuriosityPersistenceFacilitationCommunicationCollaboration

Tools & Technologies

AIAnalyticsEnterprise Software

Industry Keywords

Customer AdvocacyOperational ImpactUser AdoptionTechnical DeploymentAccount Management

About the role

Key responsibilities & impact

Join significant opportunities before signature to understand intended outcomes, users, sponsors, and adoption requirements
Build customer adoption plans covering workflows, training, milestones, responsibilities, risks, and measures of value
Guide customers through kickoff, technical deployment, initial use, and integration into normal operations
Train and coach users and managers; check whether training changes actual behavior
Use product activity and direct customer conversations to diagnose low usage, workflow friction, weak sponsorship, and other barriers
Identify risk early, coordinate recovery plans, and keep relevant customer and CAMP teams informed
Capture product issues and enhancement requests with clear context on users and operational impact, then follow up on their disposition
Document adoption health and customer value for the ongoing account team; identify opportunities for broader use and customer advocacy
Collaborate with Sales, Account Management, Product, Engineering, Support, and Professional Services teams

Requirements

What you’ll need

At least four years in enterprise Customer Success, technology adoption, implementation, change management, consulting, or a comparable customer-facing role
Evidence of helping customers change how people work after software goes live
Strong project coordination, facilitation, training, and stakeholder-management skills
Ability to work credibly with executives, operational managers, technical teams, and front-line users
Comfort with AI, analytics, data-driven products, or complex enterprise software
Curiosity and persistence in diagnosing why adoption stalls, followed by clear action and follow-through
Willingness to travel when on-site engagement will materially improve customer outcomes

Benefits

Comp & perks

Training and coaching opportunities
Willingness to travel for on-site customer engagement when beneficial
Growth support
Diverse, equal opportunity environment
Reasonable accommodation for individuals with disabilities
Affirmative action and equal opportunity employer