Business Process Specialist

CAMP Systems International, Inc.

. Support day-to-day sales operations, including onboarding, ownership transfers, quoting, pipeline management, and customer engagement .

Posted 9/19/2026full-timeRemote • United StatesMid-LevelSeniorWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in Sales Operations and Business Process Improvement, with a strong focus on CRM and ERP administration, data analysis, and process documentation. Capable of developing dashboards and KPIs to enhance operational efficiency and customer experience.

Highest-signal resume keywords

Sales Operations ExperienceCRM AdministrationBusiness Process ImprovementData Analysis and Dashboard DevelopmentAdvanced Excel Skills

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Sales OperationsBusiness Process ImprovementCRM AdministrationERP AdministrationData AnalysisDashboard DevelopmentProcess DocumentationWorkflow AutomationLean MethodologySix Sigma

Soft Skills

Strong CommunicationCollaborationOrganizational Skills

Tools & Technologies

HubSpotAcumaticaPower BITableauPower Automate

Industry Keywords

SaaSSubscriptionAviation Technology

Tech Stack

Tools & technologies

ERPTableau

About the role

Key responsibilities & impact

Support day-to-day sales operations, including onboarding, ownership transfers, quoting, pipeline management, and customer engagement
Partner with Sales leadership to improve workflows, resolve process issues, and increase operational efficiency
Serve as the primary resource for process-related questions across Sales, Account Management, Finance, and Operations
Support sales forecasting, territory planning, and quota administration
Design, document, and improve standardized business processes across HubSpot, Acumatica, and related business systems
Develop and maintain SOPs, process documentation, training materials, and workflow maps
Partner with IT to improve system functionality, data integrity, and process automation
Define and monitor service level metrics and operational standards
Develop dashboards and KPIs measuring pipeline health, productivity, turnaround times, customer service metrics, and operational performance
Produce regular reporting highlighting trends, risks, and opportunities
Analyze business data to identify bottlenecks and recommend process improvements
Partner with Sales, Customer Success, Finance, Product, and Operations to streamline the end-to-end customer lifecycle
Ensure accurate order processing, subscription management, and CRM data quality
Lead or support cross-functional process improvement initiatives that improve scalability and customer experience

Requirements

What you’ll need

5+ years of experience in Sales Operations, Revenue Operations, Business Process Improvement, or Customer Operations
Experience administering CRM and ERP platforms such as HubSpot and Acumatica or similar systems
Strong analytical skills with experience building dashboards and translating data into actionable recommendations
Demonstrated success documenting, improving, and implementing business processes
Experience supporting sales teams and customer-facing operations
Strong communication, collaboration, and organizational skills
Advanced Excel skills
Experience with BI tools such as Power BI or Tableau
Bachelor's degree in Business, Operations, Information Systems, or a related field
Nice to have: experience in a SaaS, subscription, or aviation technology environment
Nice to have: experience with workflow automation tools such as Power Automate or HubSpot Workflows
Nice to have: familiarity with Lean, Six Sigma, or other continuous improvement methodologies
Nice to have: experience leveraging AI tools to improve productivity and business processes

Benefits

Comp & perks

Remote work arrangement
Growth and professional development support
Diverse, inclusive, affirmative action and equal opportunity workplace
Reasonable accommodation for individuals with disabilities
Opportunity to contribute to aviation technology innovation