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Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates strong communication skills through clear phone interactions and written follow-ups, while effectively managing a high volume of outreach and follow-up tasks. Proficient in utilizing Salesforce and other CRM tools to maintain accurate documentation and navigate student challenges.
Highest-signal resume keywords
Bachelor's DegreeSalesforce ExperienceHigh Volume Outreach ManagementClear Phone CommunicationStudent-Centered Conversations
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Soft Skills
Building Trust and RapportNavigating AmbiguityProblem SolvingPersistence
Tools & Technologies
SalesforceGoogle SheetsCRM Tools
Industry Keywords
AdmissionsRecruitmentStudent EngagementApplication ProcessCustomer-Facing Role
About the role
Key responsibilities & impact- Connect with prospective students daily by phone, text, and email
- Build trust and rapport through high-energy, student-centered conversations
- Identify and troubleshoot student challenges, including process confusion, college readiness, and emotional stress
- Conduct admissions interviews to uncover students’ goals, motivations, and potential barriers
- Guide and follow up with students through the application and enrollment process
- Assist students with completing applications and understanding the Campus program, schedule, and expectations
- Navigate ambiguity, objections, and frustration with clarity and care
- Manage a personal pipeline, making 80+ calls daily and conducting interviews
- Manage daily tasks, follow-ups, and notes using Salesforce and structured outreach tools
- Maintain accurate documentation for handoffs between Admissions, Financial Aid, and Onboarding
- Pivot frequently and remain persistent despite rejection or student drop-off
Requirements
What you’ll need- Bachelor's degree
- Clear, confident phone communication and strong written follow-up
- Comfort with metrics and performance targets
- Familiarity with tools like Salesforce, Google Sheets, or other CRMs (or eagerness to learn)
- Proven ability to manage a high volume of outreach and follow-up
- Candidates must be located in or near the Atlanta area
- Required working hours are 10:00 AM to 7:00 PM ET
- In-office attendance three days per week (Tuesday–Thursday) is an essential function
- Available schedules include Sunday–Thursday or Tuesday–Saturday
- Must already be authorized to work in the U.S. without requiring new H-1B sponsorship
- H-1B transfers and TN visa sponsorship for eligible Canadian and Mexican citizens are supported
- Experience in admissions, recruitment, sales, or another student/customer-facing role is nice to have
Benefits
Comp & perks- Equity grant
- Medical, Dental and Vision Insurance
- 401(k) match
- Fertility benefits via Carrot
- Hybrid work schedule (Mon & Fri remote; Tues-Thurs in-office)
- Take what you need PTO + paid holidays
- In-office lunches for our Atlanta office
- Social events - happy hours, birthday celebrations, holiday parties, & more!
- Opportunity to make an impact – you’ll be an integral player in bringing our vision to life
