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Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates strong leadership and coaching abilities to manage and develop a team of Admissions Counselors, ensuring achievement of enrollment goals and fostering a positive admissions culture. Proficient in admissions processes, analytical reporting, and team performance management.
Highest-signal resume keywords
Team ManagementCoaching And DevelopmentAnalytical And Reporting SkillsCommunication SkillsAdmissions Recruitment Experience
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Admissions ProcessesPerformance ManagementData AnalysisPipeline ManagementOperational Improvement Strategies
Soft Skills
Emotional IntelligenceTeamworkInterpersonal SkillsMotivational SkillsConflict Resolution
Industry Keywords
High-Volume Student-Facing SalesLeadership TrainingCurriculum SupportStartup EnvironmentEnrollment Goals
About the role
Key responsibilities & impact- Manage a team of 7–10 Admissions Counselors
- Coach and support counselors to achieve individual and enrollment goals
- Encourage teamwork and foster a collaborative, positive admissions culture
- Assist with day-to-day admissions operations
- Oversee counselor pipelines and accurate record-keeping
- Conduct regular pipeline reviews, address challenges, and ensure enrollment targets are met
- Monitor counselor performance and student support effectiveness
- Engage with counselors regarding daily, weekly, and cohort goals
- Master admissions programs, processes, and operational aspects
- Report on lead quality, volume, and team trends to management
- Recommend operational improvement strategies
- Communicate new information, processes, and updates to the team
- Hold counselors accountable for adherence to processes
- Score 2–3 intro calls weekly per Admissions Counselor and provide constructive feedback
- Identify skill gaps during coaching calls
- Develop methods to motivate the team
- Professionally develop counselors through weekly one-to-one sessions
- Work with the trainer to develop leadership training
- Partner with the Director and Trainer to onboard new counselors
- Recommend additional training, improvement plans, or disciplinary actions
- Mentor and coach counselors for skill development and potential promotion
- Delegate responsibilities fairly and lead by example
Requirements
What you’ll need- Extensive experience in admissions recruitment or high-volume student-facing sales environments
- Prior leadership/management experience with direct-reports
- Demonstrated ability to coach teams toward performance goals
- Strong verbal and written communication skills
- High emotional intelligence and ability to navigate interpersonal dynamics
- Strong analytical and reporting skills
- Ability to foster teamwork and maintain a positive culture
- Strong management, coaching, and communication skills
- Ability to develop and implement strategies for team success
- Leadership qualities that inspire confidence and growth within the team
- Experience in a startup or rapidly scaling environment is nice to have
- Experience delivering presentations or representing a department externally is nice to have
- Background in training, facilitation, or curriculum support is nice to have
- This role requires in-office attendance three days per week (Tuesday–Thursday)
- Candidates must already be authorized to work in the U.S. without requiring new H-1B sponsorship
Benefits
Comp & perks- Equity grant
- Medical, dental, and vision insurance
- 401(k) match
- Fertility benefits via Carrot
- Flexible Time Away + paid holidays
- Hybrid work schedule (Monday & Friday remote; Tuesday-Thursday in-office)
- Opportunity to make an impact – you’ll be an integral player in bringing our vision to life
