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Assistant Store Manager
Canna Cabana. Assist store management in supervising and facilitating daily store operations .
Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates strong leadership and supervisory skills in retail operations, with a focus on staff training, customer service excellence, and adherence to health and safety regulations. Proficient in managing store conditions and inventory while effectively communicating with team members and customers.
Highest-signal resume keywords
SellSafe CertificationSupervisory Experience in RetailCustomer Service SkillsMicrosoft Office ProficiencyHealth and Safety Legislation Knowledge
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Inventory ManagementBasic Office Administration SkillsStaff Performance MonitoringTime ManagementStaff Training and Motivation
Soft Skills
Teamwork SkillsEffective CommunicationService OrientationDiplomacyPositive Work Attitude
Certifications & Qualifications
SellSafe CertificationFirst Aid Certification
Industry Keywords
Retail IndustryStore OperationsCustomer Complaints HandlingHealth and Safety RegulationsShift Flexibility
About the role
Key responsibilities & impact- Assist store management in supervising and facilitating daily store operations
- Oversee Store Manager responsibilities in their absence
- Assist with interviews, promotions, performance reviews and disciplinary actions when requested
- Provide direction, guidance and instruction to store associates
- Ensure store conditions meet established standards
- Assist in creating weekly staffing schedules when requested
- Liaise with store departments to convey information and communicate expectations
- Greet and assist customers while modeling exemplary conduct
- Ensure company policies and relevant legislation are upheld
- Handle customer complaints and escalate them when necessary
- Ensure health, safety and security regulations and standards are met
- Oversee and assist in inventory management
- Perform other duties as required
Requirements
What you’ll need- Must have valid SellSafe Certification
- Minimum of 3 years of work experience in the retail industry required
- Minimum 2 years of work experience in a supervisory role in a retail environment required
- A valid First Aid certification is considered an asset
- Demonstrated service orientation required
- Excellent time management and prioritizing skills required
- Demonstrated ability to train and motivate staff required
- Skills to monitor and assess staff performance required
- Basic office administration skills required
- High level of proficiency with Microsoft Office productivity suite
- Highly effective teamwork skills
- Able to effectively communicate both verbally and in writing with individuals at all levels of the organization
- Strong customer service and troubleshooting skills
- A well-defined sense of diplomacy
- Excellent teamwork and team-building skills
- Thorough understanding of applicable health and safety legislation
- A professional, responsive, and positive work attitude is essential
- Ability to work any shift based on business needs, Monday to Sunday
- Ability to work nights, holidays and weekends and different location
Benefits
Comp & perks- Unlimited bonus earning potential
- Significant opportunity for growth, experience and learning
- Opportunity to work for a growing company positioned to become a globally recognized brand in the cannabis industry