Retail Assistant Store Manager

Canna Cabana

. Assist store management in supervising and facilitating the daily operations of the store .

Posted 9/21/2026full-timeChestermere • CanadaMid-LevelSeniorWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates strong leadership and supervisory skills in a retail environment, with a focus on staff training, customer service excellence, and adherence to health and safety regulations. Proficient in managing daily store operations and effectively communicating with team members and customers.

Highest-signal resume keywords

SellSafe CertificationSupervisory Experience in RetailCustomer Service SkillsTime Management SkillsMicrosoft Office Proficiency

ATS Keywords

Tailor your resume

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills

Inventory ManagementBasic Office Administration SkillsHealth and Safety Legislation KnowledgeStaff Performance MonitoringStaff Training and Motivation

Soft Skills

Service OrientationEffective CommunicationTeamwork SkillsDiplomacyPositive Work Attitude

Certifications & Qualifications

SellSafe CertificationFirst Aid Certification

Industry Keywords

Retail IndustryStore OperationsCustomer Complaints HandlingStaff SchedulingHealth and Safety Standards

About the role

Key responsibilities & impact

Assist store management in supervising and facilitating the daily operations of the store
Oversee the Store Manager’s responsibilities in their absence
Assist with interviews, promotions, performance reviews and disciplinary actions when requested
Provide direction, guidance and instruction to store associates
Ensure store conditions meet established standards
Assist in creating weekly staffing schedules when requested
Liaise with store departments to convey information and communicate expectations
Greet and assist customers while modeling exemplary conduct
Ensure company policies and relevant legislation are followed
Handle customer complaints and escalate them as necessary
Ensure health, safety and security regulations and standards are met
Oversee and assist in inventory management
Perform other duties as required

Requirements

What you’ll need

Must have valid SellSafe Certification
Minimum of 3 years of work experience in the retail industry required
Minimum 2 years of work experience in a supervisory role in a retail environment required
A valid First Aid certification is considered an asset
Demonstrated service orientation required
Excellent time management and prioritizing skills are required
Demonstrated ability to train and motivate staff required
Skills to monitor and assess staff performance are required
Basic office administration skills required
High level of proficiency with Microsoft Office productivity suite
Highly effective teamwork skills
Able to effectively communicate both verbally and in writing with individuals at all levels of the organization
Strong customer service and troubleshooting skills
A well-defined sense of diplomacy
Excellent teamwork and team-building skills
Thorough understanding of applicable health and safety legislation
A professional, responsive, and positive work attitude is essential
Ability to work any shift based on business needs, Monday to Sunday
Ability to work nights, holidays and weekends and different location

Benefits

Comp & perks

Unlimited bonus earning potential
Significant opportunity for growth, experience and learning