Retail Sales Associate

Canna Cabana

. Greet customers and discuss the type, quality, and quantity of merchandise or services required .

Posted 9/21/2026part-timeCochrane • CanadaJuniorMid-LevelWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates strong customer service skills with a focus on communication, problem-solving, and inventory management. Possesses knowledge of cannabis products and compliance with health and safety regulations.

Highest-signal resume keywords

SellSafe CertificationCustomer Service ExperienceInventory ManagementExcellent Communication SkillsAttention to Detail

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Inventory ManagementBasic MathematicsMerchandisingSales TechniquesProduct Knowledge

Soft Skills

Team Player MentalityProfessionalismTact and DiplomacyConflict ResolutionAdaptability

Certifications & Qualifications

SellSafe CertificationFirst Aid Certification

Industry Keywords

Cannabis RetailHealth and Safety RegulationsCustomer SatisfactionStore MaintenancePromotional Activities

About the role

Key responsibilities & impact

Greet customers and discuss the type, quality, and quantity of merchandise or services required
Maintain a high level of product and service knowledge
Replace used stock, rotate current stock, and ensure satisfactory inventory levels
Participate in merchandising and promotional activities for accessories
Ensure store conditions meet established standards
Adapt communication style to deliver information effectively to a range of individuals
Maintain professionalism, tact, diplomacy, and sensitivity
Attempt to calm irate customers and resolve issues
Take customer orders and prepare products for purchase
Ensure customer satisfaction with issue resolution and the resolution process
Assist with merchandise displays and inventory management
Ensure accuracy in transactions, inventory, and procedures
Participate in store maintenance and general housekeeping
Work with management and employees to maximize store sales and in-store presence
Answer and transfer external and internal phone calls
Ensure compliance with health, safety, and security regulations
Work any shift according to store operations
ID customers as required by the Cannabis Retail Store Handbook
Abide by company policies and procedures

Requirements

What you’ll need

Must have valid SellSafe Certification
Post Secondary degree / diploma preferred
A valid First Aid certification is considered an asset
Ability to work any shift based on business needs, Monday to Sunday
Ability to work nights, holidays and weekends and different locations
Experience in sales and customer service preferred
Excellent written and verbal communication skills
Team player mentality
Ability to compute basic mathematical problems
Attention to detail
Passion and excitement for cannabis and all of its derivatives
Desire to educate customers and the community about the benefits associated with cannabis use without giving medical advise

Benefits

Comp & perks

Unlimited bonus earning potential
Significant opportunity for growth, experience and learning
Part-time permanent employment
Opportunity to work for a growing company positioned to become a globally recognized cannabis industry brand