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Retail Sales Associate
Canna Cabana. Greet customers and discuss merchandise or service requirements .
Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates strong customer service skills and product knowledge in the cannabis retail sector, with a focus on effective communication and inventory management. Capable of adhering to health and safety standards while maximizing sales and enhancing customer experience.
Highest-signal resume keywords
Cannabis Retail CertificationRetail ExperienceCustomer Service SkillsInventory ManagementCommunication Skills
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Inventory ManagementBasic MathematicsSales TechniquesProduct KnowledgeMerchandising
Soft Skills
Team PlayerAttention to DetailConflict ResolutionAdaptabilityCustomer Education
Certifications & Qualifications
Selling It Right - Cannabis Retail CertificationFirst Aid Certification
Industry Keywords
CannabisRetailCustomer OrdersStore MaintenanceHealth and Safety Standards
About the role
Key responsibilities & impact- Greet customers and discuss merchandise or service requirements
- Maintain product and service knowledge
- Replace and rotate stock and maintain satisfactory inventory levels
- Participate in merchandising and promotional activities for accessories
- Maintain store conditions to established standards
- Adapt communication style to deliver information effectively
- Handle irate customers and resolve issues professionally
- Take customer orders and prepare products for purchase
- Assist with merchandise displays and inventory management
- Ensure accuracy in transactions, inventory, and procedures
- Perform store maintenance and general housekeeping
- Work with management and employees to maximize store sales and in-store presence
- Answer and transfer external and internal phone calls
- Adhere to health, safety, security, company policies, and required standards
- ID customers as required by the Cannabis Retail Store Handbook
Requirements
What you’ll need- Must provide a copy of completed Selling It Right - Cannabis Retail Certification
- Must provide a copy of clean Criminal Background Check prior to start date
- Minimum 2-3 years of retail experience in sales and customer service required
- Valid First Aid certification considered an asset
- Knowledge of and passion for cannabis and accessories
- Must be available for shift work any time according to business needs, Monday to Sunday
- Ability to work nights, holidays, weekends, and at different locations
- Excellent written and verbal communication skills
- Team player mentality
- Ability to compute basic mathematical problems
- Attention to detail
- Desire to educate customers and the community about cannabis benefits without giving medical advice
Benefits
Comp & perks- Part-time permanent employment
- Opportunity to work for a growing company positioned to become a globally recognized cannabis-industry brand
- Significant opportunity for growth, experience and learning