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Retail Sales Associate
Canna Cabana. Greet customers and discuss type, quality, and quantity of merchandise or services required .
About the role
Key responsibilities & impact- Greet customers and discuss type, quality, and quantity of merchandise or services required
- Maintain a high level of product and service knowledge
- Replace used stock, rotate current stock, and ensure satisfactory inventory levels
- Participate in merchandising and promotional activities for accessories
- Ensure store conditions are consistently upheld to established standards
- Adapt communication style to deliver information effectively to a range of individuals
- Maintain professionalism, tact, diplomacy, and sensitivity to portray the company positively
- Attempt to calm irate customers by explaining situations and resolving issues
- Take orders from customers and prepare products for purchase
- Ensure customer satisfaction with issue resolution and the resolution process
- Assist with display of merchandise
- Assist with inventory management
- Ensure accuracy in transactions, inventory, and procedures
- Participate in store maintenance
- Prepare merchandise for purchase
- Partner with management and other employees to maximize store sales and in-store presence
- Answer external and internal phone calls and transfer calls appropriately
- Ensure health, safety, and security regulations and required standards are met
- Abide by company policies and procedures as directed by Store/Assistant Managers
- Work any shift depending on Store Operations
Requirements
What you’ll need- Must provide a copy of completed Cannabis Retail Certification - CannSell License.
- Must provide a copy of clean Criminal Background Check prior to start date.
- Minimum 2-3 years of Retail Experience in sales and customer service required.
- A valid First Aid certification is considered an asset
- Must have knowledge of and passion for cannabis and accessories.
- Must be available for shift work according to business needs, Monday to Sunday.
- Excellent written and verbal communication skills.
- Team player mentality.
- Ability to compute basic mathematical problems.
- Attention to detail.
- Desire to educate customers and the community about the benefits associated with cannabis use without giving medical advice.
- Ability to work nights, holidays and weekends and different locations.
Benefits
Comp & perks- Significant opportunity for growth, experience and learning
- Unlimited bonus earning potential