Retail Shift Leader

Canna Cabana

. Provide assistance to store management in supervising and facilitating the daily operations of the store .

Posted 10/14/2026part-timeKanata • CanadaSenior💰 CA$19 - CA$21 per hourWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates strong leadership in retail operations, with a focus on sales achievement, customer service excellence, and compliance with health and safety regulations. Proficient in training and motivating staff while ensuring effective communication and teamwork.

Highest-signal resume keywords

CannSell CertificationSales Target AchievementCustomer Service OrientationInventory ManagementFirst Aid Certification

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Retail OperationsInventory ProcessesOffice AdministrationSales Goals PursuitHealth and Safety Legislation

Soft Skills

Time ManagementTeamworkCommunication SkillsTroubleshooting SkillsStaff Training and Motivation

Tools & Technologies

Microsoft Office Suite

Certifications & Qualifications

CannSell CertificationFirst Aid CertificationPolice Background Check

Industry Keywords

Retail IndustryCannabis IndustryCustomer ServiceSales KPIsHealth and Safety Standards

Tech Stack

Tools & technologies

Assembly

About the role

Key responsibilities & impact

Provide assistance to store management in supervising and facilitating the daily operations of the store
Oversee the responsibilities of the Store Manager in the absence of SM or ASM
Assist in personnel management and resolve customer service issues
Provide direction, guidance, and instruction to store associates
Ensure store conditions meet established standards
Assist with staffing levels when requested
Act as the sales and customer service leader/role model in the absence of SM/ASM
Greet and assist customers while modeling exemplary conduct
Ensure company policies and relevant legislation are followed
Handle and escalate customer complaints as necessary
Ensure health, safety, and security regulations and standards are met
Achieve sales targets and store-level KPIs
Ensure employees on shift pursue sales goals
Oversee and assist with inventory management and inventory processes on shift

Requirements

What you’ll need

Must have valid CannSell to work in a retail cannabis store
Must have or be able to successfully complete a Police Background Check
Demonstrated sales and service orientation required
Minimum of 2 years work experience in the retail industry required; Cannabis industry preferred
A valid First Aid certification is considered an asset
Excellent time management and prioritizing skills required
Demonstrated ability to train and motivate staff required
Basic office administration skills required
High level of proficiency with Microsoft Office productivity suite
Highly effective teamwork skills
Able to effectively communicate both verbally and in writing with individuals at all levels of the organization
Strong customer service and troubleshooting skills
Thorough understanding of applicable health and safety legislation
Ability to work any shift based on business needs, Monday to Sunday
Ability to work nights, holidays and weekends and different location

Benefits

Comp & perks

Unlimited bonus earning potential
Significant opportunity for growth, experience and learning
Opportunity to work for a growing company positioned to become a globally recognized cannabis brand