Retail Shift Leader

Canna Cabana

. Assist store management in supervising and facilitating daily store operations .

Posted 10/2/2026part-timeRegina • CanadaSeniorWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates strong leadership in retail operations, ensuring compliance with health and safety regulations while achieving sales targets. Proficient in staff training, customer service excellence, and effective communication.

Highest-signal resume keywords

CannaSell SK CertificationRetail Industry ExperienceSales Target AchievementCustomer Service OrientationFirst Aid Certification

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Inventory ManagementOffice AdministrationSales Goal PursuitHealth and Safety Legislation UnderstandingMicrosoft Office Proficiency

Soft Skills

Time ManagementTeamworkCommunicationStaff MotivationPositive Work Attitude

Certifications & Qualifications

CannaSell SK CertificationFirst Aid CertificationCriminal Background Check

Industry Keywords

Retail OperationsCustomer ServiceSales KPIsStore ManagementHealth and Safety Standards

About the role

Key responsibilities & impact

Assist store management in supervising and facilitating daily store operations
Oversee Store Manager responsibilities in the absence of the Store Manager or Assistant Store Manager
Assist with personnel management and resolve customer service issues during shifts
Provide direction, guidance and instruction to store associates
Maintain store conditions according to established standards
Assist with staffing levels when requested
Act as sales and customer service leader/role model in the absence of store management
Greet and assist customers while modeling exemplary conduct
Ensure company policies and relevant legislation are followed by staff
Handle and escalate customer complaints as needed
Ensure health, safety and security regulations and standards are met
Achieve sales targets and store-level KPIs
Ensure employees actively pursue sales goals
Oversee and assist with inventory management and shift inventory processes
Perform other duties as required

Requirements

What you’ll need

Must already have, or be able to quickly obtain, CannaSell SK certification before first day of work
Completion of high school and College/CEGEP/vocational or technical training required
Must provide a copy of clean Criminal Background Check prior to start date
Minimum of 2 years work experience in the retail industry required
A valid First Aid certification is considered an asset
Demonstrated sales and service orientation
Excellent time management and prioritizing skills
Demonstrated ability to train and motivate staff
Ability to work any shift based on business needs, Monday to Sunday
Ability to work nights, holidays and weekends and different locations
Basic office administration skills
High level of proficiency with Microsoft Office productivity suite
Effective teamwork and communication skills
Strong customer service and troubleshooting skills
Thorough understanding of applicable health and safety legislation
Professional, responsive, and positive work attitude

Benefits

Comp & perks

Significant opportunity for growth, experience and learning
Unlimited bonus earning potential
Employee Referral Program eligibility, subject to verification and program requirements