Retail Shift Leader

Canna Cabana

. Provide assistance to store management in supervising and facilitating the daily operations of the store .

Posted 9/21/2026part-timeSaskatoon • CanadaSeniorWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates strong leadership in retail operations, with a focus on achieving sales targets, managing inventory, and ensuring compliance with health and safety regulations. Possesses excellent customer service skills and the ability to train and motivate staff effectively.

Highest-signal resume keywords

CannaSell SK CertificationRetail Industry ExperienceSales Target AchievementInventory ManagementFirst Aid Certification

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Inventory ManagementSales Target AchievementBasic Office Administration SkillsMicrosoft Office ProficiencyHealth and Safety Legislation Knowledge

Soft Skills

Customer Service OrientationTime ManagementTeamwork SkillsEffective CommunicationDiplomacy

Certifications & Qualifications

CannaSell SK CertificationFirst Aid Certification

Industry Keywords

Retail OperationsCustomer ServicePersonnel ManagementSales GoalsHealth and Safety Standards

Tech Stack

Tools & technologies

Assembly

About the role

Key responsibilities & impact

Provide assistance to store management in supervising and facilitating the daily operations of the store
Oversee the responsibilities of the Store Manager in the absence of the SM or ASM
Assist in personnel management when on shift and resolve customer service issues
Provide direction, guidance and instruction to store associates
Ensure store conditions meet established standards
Assist with staffing levels when requested
Serve as the sales and customer service leader/role model in the absence of the SM/ASM
Greet and assist customers while modeling exemplary conduct
Ensure company policies and relevant legislation are followed
Handle and escalate customer complaints as necessary
Ensure health, safety and security regulations and standards are met on shift
Achieve sales targets and store-level KPIs
Ensure employees actively pursue sales goals
Oversee and assist with inventory management and be accountable for inventory processes on shift
Perform other duties as required

Requirements

What you’ll need

Must already have, or be able to quickly obtain, CannaSell SK certification before first day of work
Completion of high school and College/CEGEP/vocational or technical training required
Must provide a copy of clean Criminal Background Check prior to start date
Minimum of 2 years work experience in the retail industry required
A valid First Aid certification is considered an asset
Demonstrated sales and service orientation required
Excellent time management and prioritizing skills required
Demonstrated ability to train and motivate staff required
Skills to monitor and lead by example as required
Ability to work any shift based on business needs, Monday to Sunday
Ability to work nights, holidays and weekends and different locations
Basic office administration skills required
High level of proficiency with Microsoft Office productivity suite
Highly effective teamwork skills
Able to effectively communicate both verbally and in writing with individuals at all levels of the organization
Strong customer service and troubleshooting skills
Well-defined sense of diplomacy
Excellent teamwork and team building skills
Thorough understanding of applicable health and safety legislation
Professional, responsive, and positive work attitude is essential

Benefits

Comp & perks

Significant opportunity for growth, experience and learning
Unlimited bonus earning potential
Employee Referral Program eligibility, subject to verification and program requirements