Retail Shift Leader

Canna Cabana

. Assist store management in supervising and facilitating daily store operations .

Posted 10/19/2026part-timeBuffalo Run • CanadaSeniorWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates strong leadership in retail operations, ensuring compliance with health and safety regulations while achieving sales targets. Proficient in training and motivating staff to enhance customer service and sales performance.

Highest-signal resume keywords

SellSafe CertificationRetail Industry ExperienceSales Target AchievementCustomer Service OrientationMicrosoft Office Proficiency

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Inventory ManagementSales ManagementOffice AdministrationHealth and Safety ComplianceTroubleshooting Skills

Soft Skills

Time ManagementStaff TrainingEffective CommunicationCustomer Complaint ResolutionMotivational Leadership

Certifications & Qualifications

SellSafe CertificationFirst Aid Certification

Industry Keywords

Retail OperationsCannabis IndustryCustomer ServiceSales GoalsStore Management

About the role

Key responsibilities & impact

Assist store management in supervising and facilitating daily store operations
Oversee Store Manager responsibilities in the absence of the Store Manager or Assistant Store Manager
Assist with personnel management and resolve customer service issues during shifts
Provide direction, guidance and instruction to store associates
Maintain store conditions according to established standards
Assist with staffing levels when requested
Lead sales and customer service in the absence of the Store Manager or Assistant Store Manager
Greet and assist customers while modeling exemplary conduct
Ensure company policies, legislation, health, safety and security regulations are followed
Handle and escalate customer complaints as necessary
Achieve sales targets and store-level KPIs
Ensure employees actively pursue sales goals
Oversee and assist with inventory management and shift inventory processes

Requirements

What you’ll need

Must have valid SellSafe Certification
Completion of high school and college/CEGEP/vocational or technical training required
Minimum of 2 years work experience in the retail industry required; Cannabis industry preferred
Demonstrated sales and service orientation required
Excellent time management and prioritizing skills
Demonstrated ability to train and motivate staff
Basic office administration skills
High level of proficiency with Microsoft Office productivity suite
Strong customer service and troubleshooting skills
Thorough understanding of applicable health and safety legislation
Ability to work nights, holidays, weekends and different locations
Able to communicate effectively verbally and in writing with individuals at all organizational levels
A valid First Aid certification is considered an asset

Benefits

Comp & perks

Unlimited bonus earning potential
Significant opportunity for growth, experience and learning
Opportunity to work for a growing company positioned to become a globally recognized cannabis industry brand