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Retail Shift Leader
Canna Cabana. Assist store management in supervising and facilitating daily store operations .
Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates strong leadership in retail operations, with a focus on achieving sales targets and maintaining high customer service standards. Proficient in staff training, inventory management, and compliance with health and safety regulations.
Highest-signal resume keywords
CannaSell SK CertificationRetail Industry ExperienceSales And Service OrientationMicrosoft Office ProficiencyFirst Aid Certification
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Inventory ManagementSales Target AchievementCustomer Service SkillsTime ManagementBasic Office Administration
Soft Skills
Teamwork SkillsEffective CommunicationStaff Training And MotivationProblem-Solving SkillsPositive Work Attitude
Certifications & Qualifications
CannaSell SK CertificationFirst Aid CertificationCriminal Background Check
Industry Keywords
Retail OperationsCustomer ServiceHealth And Safety LegislationCannabis Industry ExperienceStore Management
About the role
Key responsibilities & impact- Assist store management in supervising and facilitating daily store operations
- Oversee Store Manager responsibilities in the absence of the Store Manager or Assistant Store Manager
- Assist with personnel management and resolve customer service issues
- Provide direction, guidance, and instruction to store associates
- Maintain store conditions according to established standards
- Assist with staffing levels when requested
- Lead sales and customer service in the absence of the Store Manager or Assistant Store Manager
- Greet and assist customers while modeling exemplary conduct
- Ensure company policies and applicable legislation are followed
- Handle and escalate customer complaints as necessary
- Ensure health, safety, and security regulations and standards are met during shifts
- Achieve sales targets and store-level KPIs
- Ensure employees actively pursue sales goals
- Oversee and assist with inventory management and shift inventory processes
- Perform other duties as required
Requirements
What you’ll need- Must already have, or be able to quickly obtain, CannaSell SK certification before first day of work
- Completion of high school and College/CEGEP/vocational or technical training required
- Must provide a copy of clean Criminal Background Check prior to start date
- Minimum of 2 years work experience in the retail industry required
- Cannabis industry experience preferred
- A valid First Aid certification is considered an asset
- Demonstrated sales and service orientation required
- Excellent time management and prioritizing skills required
- Demonstrated ability to train and motivate staff required
- Ability to work any shift based on business needs, Monday to Sunday
- Ability to work nights, holidays and weekends and different locations
- Basic office administration skills required
- High level of proficiency with Microsoft Office productivity suite
- Highly effective teamwork skills
- Able to effectively communicate both verbally and in writing with individuals at all levels of the organization
- Strong customer service and troubleshooting skills
- Thorough understanding of applicable health and safety legislation
- Professional, responsive, and positive work attitude is essential
Benefits
Comp & perks- Unlimited bonus earning potential
- Significant opportunity for growth, experience and learning
- Permanent part-time employment
- Opportunity to work for a growing, globally recognized cannabis company