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Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in retail management within the cannabis industry, focusing on team development, customer service excellence, and operational efficiency. Proficient in visual merchandising and inventory oversight while maintaining compliance with industry standards.
Highest-signal resume keywords
Smart Choices Cannabis CertificationRetail Supervisory ExperienceVisual MerchandisingCustomer Service ExcellenceMS Office Suite Proficiency
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Inventory ManagementProduct ExpertiseProcess DevelopmentStaff TrainingVisual Planning
Soft Skills
Problem-SolvingCollaborationCoachingCommunicationOrganization
Tools & Technologies
POS ExpertiseMS Office Suite
Certifications & Qualifications
Smart Choices Cannabis CertificationFirst Aid Certification
Industry Keywords
Cannabis RetailCustomer ExperienceCorporate Visual Merchandising StandardsSLGA RequirementsClean Criminal Background Check
About the role
Key responsibilities & impact- Recruit, coach and train talent in the cannabis retail industry
- Ensure the team educates and informs customers
- Deliver a knowledgeable, genuine and exceptional customer experience
- Maintain an inviting, spotless and well-merchandised store
- Provide product expertise and support staff training and development
- Create a welcoming environment and engage positively with local communities
- Use problem-solving and collaboration to achieve operational goals
- Develop and implement processes and procedures
- Oversee inventory
- Provide feedback on product trends and customer needs
- Maintain corporate visual merchandising standards
- Assist with audits and SLGA requirements
Requirements
What you’ll need- Must already have, or be able to quickly obtain, Smart Choices Cannabis certification
- Must provide a copy of clean Criminal Background Check prior to start date
- At least 1–2 years’ retail supervisory experience
- Valid First Aid certification is considered an asset
- Experience working with similar brands/products is an asset
- Ability to work nights, holidays, weekends and different locations
- Ability to develop and train staff through positive coaching and feedback
- Strong organization and problem-solving skills
- Excellent written and oral communication skills
- Flexible schedule covering weekdays, weekends and evenings
- Passion for customer service excellence
- MS Office Suite proficiency
- POS expertise
- Post-secondary education in a related field
- Demonstrated abilities in visual planning and merchandising
Benefits
Comp & perks- Significant opportunity for growth, experience and learning
- Unlimited bonus earning potential
- Part-time permanent employment
- Opportunity to work for a growing, globally recognized cannabis company