Retail Shift Leader

Canna Cabana

. Assist store management in supervising and facilitating daily store operations .

Posted 9/22/2026full-timeGrande Prairie • CanadaSeniorWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates strong leadership in retail operations, with a focus on achieving sales targets, managing inventory, and ensuring compliance with health and safety regulations. Proficient in training and motivating staff while providing exceptional customer service.

Highest-signal resume keywords

SellSafe CertificationRetail Industry ExperienceFirst Aid CertificationMicrosoft Office ProficiencyCustomer Service Skills

ATS Keywords

Tailor your resume

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills

Inventory ManagementSales Target AchievementOffice Administration SkillsHealth and Safety ComplianceCustomer Complaint Resolution

Soft Skills

Time ManagementTeamwork SkillsCommunication SkillsDiplomacyMotivational Skills

Certifications & Qualifications

SellSafe CertificationFirst Aid Certification

Industry Keywords

Retail IndustryCannabis IndustryCustomer ServiceStore OperationsKPI Management

About the role

Key responsibilities & impact

Assist store management in supervising and facilitating daily store operations
Oversee Store Manager responsibilities in the absence of the Store Manager or Assistant Store Manager
Assist with personnel management and resolve customer service issues
Provide direction, guidance, and instruction to store associates
Ensure store conditions meet established standards
Assist with staffing levels when requested
Serve as sales and customer service leader or role model when management is absent
Greet and assist customers while modeling exemplary conduct
Ensure company policies and relevant legislation are followed
Handle and escalate customer complaints as necessary
Ensure health, safety, and security regulations and standards are met on shift
Achieve sales targets and store-level KPIs
Ensure employees actively pursue sales goals
Oversee and assist with inventory management and remain accountable for on-shift inventory processes

Requirements

What you’ll need

Must have valid SellSafe Certification
Completion of high school and college/CEGEP/vocational or technical training required
Minimum of 2 years work experience in the retail industry required; Cannabis industry preferred
A valid First Aid certification is considered an asset
Excellent time management and prioritizing skills required
Demonstrated ability to train and motivate staff required
Skills to monitor and lead by example as required
Basic office administration skills required
High level of proficiency with Microsoft Office productivity suite
Highly effective teamwork skills
Ability to communicate verbally and in writing with individuals at all organizational levels
Strong customer service and troubleshooting skills
Well-defined sense of diplomacy
Excellent teamwork and team-building skills
Thorough understanding of applicable health and safety legislation
Professional, responsive, and positive work attitude
Ability to work nights, holidays, weekends, and different locations

Benefits

Comp & perks

Unlimited bonus earning potential
Significant opportunity for growth, experience and learning
Opportunity to work for a growing company positioned to become a globally recognized cannabis brand