Retail Shift Leader

Canna Cabana

. Assist store management in supervising and facilitating daily store operations .

Posted 10/26/2026part-timeCalgary • CanadaSeniorWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates strong leadership in retail operations, ensuring compliance with health and safety regulations while achieving sales targets. Proficient in training and motivating staff, with a focus on exemplary customer service and effective communication.

Highest-signal resume keywords

SellSafe CertificationRetail Industry ExperienceSales Target AchievementCustomer Service OrientationMicrosoft Office Proficiency

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Inventory ManagementOffice AdministrationSales Goal PursuitHealth and Safety ComplianceTime Management

Soft Skills

Teamwork SkillsEffective CommunicationTroubleshooting SkillsStaff Training and Motivation

Certifications & Qualifications

SellSafe CertificationFirst Aid Certification

Industry Keywords

Retail OperationsCustomer ServiceCannabis IndustryStore ManagementKPI Achievement

Tech Stack

Tools & technologies

Assembly

About the role

Key responsibilities & impact

Assist store management in supervising and facilitating daily store operations
Oversee Store Manager responsibilities in the absence of the SM or ASM
Assist with personnel management and resolve customer service issues
Provide direction, guidance and instruction to store associates
Ensure store conditions meet established standards
Assist with staffing levels when requested
Act as sales and customer service leader/role model when SM/ASM are absent
Greet and assist customers while modeling exemplary conduct
Ensure company policies and relevant legislation are followed
Handle and escalate customer complaints as necessary
Ensure health, safety and security regulations and standards are met on shift
Achieve sales targets and store-level KPIs
Ensure employees actively pursue sales goals
Oversee and assist with inventory management and shift inventory processes

Requirements

What you’ll need

Must have valid SellSafe Certification
Completion of high school and college/CEGEP/vocational or technical training required
Minimum of 2 years work experience in the retail industry required; Cannabis industry preferred
A valid First Aid certification is considered an asset
Demonstrated sales and service orientation
Excellent time management and prioritizing skills
Demonstrated ability to train and motivate staff
Basic office administration skills
High level of proficiency with Microsoft Office productivity suite
Highly effective teamwork skills
Effective verbal and written communication with individuals at all organizational levels
Strong customer service and troubleshooting skills
Thorough understanding of applicable health and safety legislation
Ability to work nights, holidays, weekends and different locations

Benefits

Comp & perks

Unlimited bonus earning potential
Significant opportunity for growth, experience and learning
Opportunity to work for a growing company positioned to become a globally recognized cannabis brand