Retail Shift Leader

Canna Cabana

. Assist store management in supervising and facilitating daily store operations .

Posted 9/30/2026part-timeToronto • CanadaSenior💰 CA$19 - CA$21 per hourWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates strong leadership in retail operations, with a focus on sales achievement, customer service excellence, and compliance with health and safety regulations. Proficient in staff training, motivation, and effective communication across all organizational levels.

Highest-signal resume keywords

CannSell CertificationSales Target AchievementCustomer Service OrientationInventory ManagementFirst Aid Certification

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Retail Operations ManagementSales Strategy ImplementationInventory ControlOffice AdministrationHealth and Safety Compliance

Soft Skills

Time ManagementTeam MotivationEffective CommunicationCustomer TroubleshootingTeamwork

Tools & Technologies

Microsoft Office Suite

Certifications & Qualifications

CannSell CertificationFirst Aid CertificationPolice Background Check

Industry Keywords

Retail IndustryCannabis IndustryCustomer ServiceSales GoalsHealth and Safety Legislation

Tech Stack

Tools & technologies

Assembly

About the role

Key responsibilities & impact

Assist store management in supervising and facilitating daily store operations
Oversee Store Manager responsibilities in the absence of the SM or ASM
Assist with personnel management and resolve customer service issues
Provide direction, guidance, and instruction to store associates
Maintain store conditions according to established standards
Assist with staffing levels when requested
Act as sales and customer service leader/role model when SM/ASM are absent
Greet and assist customers while modeling exemplary conduct
Ensure company policies and applicable legislation are upheld
Handle and escalate customer complaints as necessary
Ensure health, safety, and security regulations and standards are met
Achieve sales targets and store-level KPIs
Ensure employees actively pursue sales goals
Oversee and assist with inventory management and on-shift inventory processes

Requirements

What you’ll need

Must have valid CannSell to work in a retail cannabis store
Must have or be able to successfully complete a Police Background Check
Minimum of 2 years work experience in the retail industry required; Cannabis industry preferred
Demonstrated sales and service orientation required
Valid First Aid certification considered an asset
Excellent time management and prioritizing skills
Ability to train and motivate staff
Basic office administration skills
High proficiency with Microsoft Office productivity suite
Effective teamwork skills
Effective verbal and written communication with individuals at all organizational levels
Strong customer service and troubleshooting skills
Thorough understanding of applicable health and safety legislation
Ability to work any shift based on business needs, Monday to Sunday
Ability to work nights, holidays, weekends, and different locations

Benefits

Comp & perks

Significant opportunity for growth, experience and learning
Unlimited bonus earning potential
Opportunity to work for a growing company positioned to become a globally recognized cannabis brand