Retail Shift Leader

Canna Cabana

. Assist store management in supervising and facilitating daily store operations .

Posted 10/5/2026full-timeMilton • CanadaSenior💰 CA$19 - CA$21 per hourWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates strong leadership in retail operations, with a focus on achieving sales targets and maintaining high customer service standards. Proficient in staff training, inventory management, and compliance with health and safety regulations.

Highest-signal resume keywords

Valid CannSell CertificationSales Target AchievementCustomer Service OrientationInventory ManagementStaff Training and Motivation

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Retail Operations ManagementInventory ManagementSales Performance TrackingBasic Office AdministrationHealth and Safety Compliance

Soft Skills

Time ManagementEffective CommunicationTeamworkTroubleshooting SkillsCustomer Service Skills

Tools & Technologies

Microsoft Office Suite

Certifications & Qualifications

Valid CannSellValid First Aid Certification

Industry Keywords

Retail IndustryCannabis IndustryCustomer ServiceSales GoalsHealth and Safety Legislation

About the role

Key responsibilities & impact

Assist store management in supervising and facilitating daily store operations
Oversee Store Manager responsibilities in the absence of the Store Manager or Assistant Store Manager
Assist with personnel management and resolve customer service issues
Provide direction, guidance, and instruction to store associates
Maintain store conditions to established standards
Assist with staffing levels when requested
Act as the sales and customer service leader and role model
Greet and assist customers while modeling exemplary conduct
Ensure company policies, legislation, and health, safety, and security regulations are followed
Handle and escalate customer complaints as needed
Achieve sales targets and store-level KPIs
Ensure employees actively pursue sales goals
Oversee and assist with inventory management and shift inventory processes

Requirements

What you’ll need

Valid CannSell required to work in a retail cannabis store
Must have or be able to successfully complete a Police Background Check
Minimum of 2 years work experience in the retail industry required; Cannabis industry preferred
Demonstrated sales and service orientation
Valid First Aid certification considered an asset
Excellent time management and prioritizing skills
Ability to train and motivate staff
Basic office administration skills
High proficiency with Microsoft Office productivity suite
Effective teamwork skills
Ability to communicate verbally and in writing with individuals at all organizational levels
Strong customer service and troubleshooting skills
Thorough understanding of applicable health and safety legislation
Ability to work any shift based on business needs, Monday to Sunday
Ability to work nights, holidays, weekends, and at different locations

Benefits

Comp & perks

Unlimited bonus earning potential
Significant opportunity for growth, experience and learning
Opportunity to work for a growing company positioned to become a globally recognized cannabis brand