Retail Shift Leader

Canna Cabana

. Provide assistance to store management in supervising and facilitating the daily operations of the store .

Posted 9/17/2026part-timeRegina • CanadaSeniorWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates strong leadership in retail operations, ensuring compliance with health and safety regulations while achieving sales targets. Proficient in training and motivating staff, with a focus on exemplary customer service and effective communication.

Highest-signal resume keywords

CannaSell SK CertificationRetail Industry ExperienceSales Target AchievementCustomer Service OrientationMicrosoft Office Proficiency

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Inventory ManagementBasic Office AdministrationSales Goal PursuitHealth and Safety ComplianceTime Management

Soft Skills

TeamworkEffective CommunicationDiplomacyStaff Training and MotivationProblem Solving

Certifications & Qualifications

CannaSell SK CertificationFirst Aid Certification

Industry Keywords

Retail OperationsCustomer ServiceSales KPIsPersonnel ManagementCriminal Background Check

Tech Stack

Tools & technologies

Assembly

About the role

Key responsibilities & impact

Provide assistance to store management in supervising and facilitating the daily operations of the store
Oversee the responsibilities of the Store Manager in the absence of SM or ASM
Assist in personnel management when on shift and resolve customer service issues
Provide direction, guidance and instruction to store associates
Ensure store conditions are consistently upheld to established standards
Assist in ensuring staffing levels adequately meet business needs when requested
Act as the sales and customer service leader/role model in the absence of SM/ASM
Greet and assist customers while modeling exemplary conduct
Ensure company policies and relevant legislation are adhered to by all staff
Handle customer complaints and escalate as necessary
Ensure health, safety and security regulations and standards are met on shift
Achieve sales targets and store-level KPIs
Ensure employees on shift actively pursue sales goals
Oversee and assist in inventory management and be accountable for inventory processes on shift
Perform other duties as required

Requirements

What you’ll need

Must already have, or be able to quickly obtain, CannaSell SK certification before first day of work
Completion of high school and College/CEGEP/vocational or technical training required
Must provide a copy of clean Criminal Background Check prior to start date
Minimum of 2 years work experience in the retail industry required
A valid First Aid certification is considered an asset
Demonstrated sales and service orientation required
Excellent time management and prioritizing skills required
Demonstrated ability to train and motivate staff required
Skills to monitor and lead by example as required
Ability to work any shift based on business needs, Monday to Sunday
Ability to work nights, holidays and weekends and different locations
Basic office administration skills required
High level of proficiency with Microsoft Office productivity suite
Highly effective teamwork skills
Able to effectively communicate both verbally and in writing with individuals at all levels of the organization
Strong customer service and troubleshooting skills
Well-defined sense of diplomacy
Excellent teamwork and team building skills
Thorough understanding of applicable health and safety legislation
Professional, responsive, and positive work attitude is essential

Benefits

Comp & perks

Significant opportunity for growth, experience and learning
Unlimited bonus earning potential
Part-time, permanent employment