Retail Shift Leader

Canna Cabana

. Recruit, coach, and train talent to ensure the team educates and informs customers .

Posted 10/23/2026part-timeWinnipeg • CanadaSeniorWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates expertise in staff training and development, ensuring exceptional customer service and operational excellence. Proficient in visual merchandising and inventory oversight while fostering a positive community engagement.

Highest-signal resume keywords

Smart Choices Cannabis CertificationRetail Supervisory ExperienceFirst Aid CertificationMS Office Suite ProficiencyPOS Expertise

ATS Keywords

Tailor your resume

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills

Staff Training and DevelopmentVisual MerchandisingInventory ManagementProcess DevelopmentOperational Problem-Solving

Soft Skills

Excellent Communication SkillsStrong Organization SkillsPositive CoachingCustomer Service ExcellenceCollaboration

Certifications & Qualifications

Smart Choices Cannabis CertificationFirst Aid Certification

Industry Keywords

Retail ExperienceCustomer ExperienceVisual PlanningCommunity EngagementSLGA Requirements

About the role

Key responsibilities & impact

Recruit, coach, and train talent to ensure the team educates and informs customers
Deliver a knowledgeable, genuine, and exceptional customer experience
Ensure the store is inviting, spotless, and well merchandised
Provide staff training and development as the resident product expert and enthusiast
Create a welcoming environment and engage positively with local communities
Use problem-solving and collaboration to achieve operational goals
Develop and implement processes and procedures
Oversee inventory
Provide feedback on product trends and customer needs
Maintain corporate visual merchandising standards
Assist with audits and SLGA requirements

Requirements

What you’ll need

Must already have, or be able to quickly obtain, Smart Choices Cannabis certification
Must provide a copy of a clean Criminal Background Check prior to start date
At least 1–2 years’ retail supervisory experience
A valid First Aid certification is considered an asset
Experience working with similar brands/products is an asset, not necessary
Ability to work nights, holidays, weekends, and different locations
Ability to develop and train staff through positive coaching and feedback
Strong organization and problem-solving skills
Excellent written and oral communication skills
Flexible schedule covering weekdays, weekends, and evenings
Passion for customer service excellence
Proficiency with MS Office Suite
POS expertise
Post-secondary education in a related field
Demonstrated abilities in visual planning and merchandising

Benefits

Comp & perks

Significant opportunity for growth, experience and learning
Unlimited bonus earning potential
Part-time permanent employment
Opportunity to work for a growing company positioned to become a globally recognized cannabis brand