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Retail Store Manager
Canna Cabana. Manage the daily operations and profitability of the establishment according to set goals and business objectives .
About the role
Key responsibilities & impact- Manage the daily operations and profitability of the establishment according to set goals and business objectives
- Greet and assist customers while modeling exemplary conduct for staff
- Address customer complaints professionally and provide positive resolutions
- Ensure compliance with health, safety and security regulations and required standards
- Maintain adequate stock through efficient inventory management
- Take scheduled inventory and provide inventory reports
- Increase sales, expand markets and promote the business to meet goals
- Verify invoices against packing slips and track expenditures
- Ensure merchandise is neatly presented and correctly priced
- Make purchasing decisions for large quantities using volume-based discounts
- Provide sales, staff and productivity reports to management
- Hold staff accountable for cash box deficits
- Balance sales, print and record receipts, and track daily revenue
- Make daily bank deposits and reconcile bank statements
- Coordinate and execute ordering and receiving of cannabis and accessories
- Supervise all staff and coordinate work to ensure productive operations at all hours
- Perform other duties as assigned
Requirements
What you’ll need- Must have valid SellSafe Certification
- Completion of high school and College/CEGEP/vocational or technical training
- Minimum of 5 years work experience in a supervisory role in a retail environment
- Minimum 3+ years of work experience in a managerial role in full capacity
- A valid First Aid certification is considered an asset
- Proven excellent customer service skills
- Management experience preferred
- Excellent time management and prioritizing skills
- Demonstrated ability to train and motivate staff
- Skills to monitor and assess staff performance
- Basic office administration skills
- High level of proficiency with Microsoft Office productivity suite
- Highly effective teamwork skills
- Able to effectively communicate both verbally and in writing
- Strong customer service and troubleshooting skills
- Politically and culturally sensitive
- Able to plan and organize work effectively and ensure its completion
- Well-defined sense of diplomacy, including solid negotiation, conflict resolution, and people management skills
- Ability to learn and adapt to sales software quickly
- Ability to work any shift based on business needs, Monday to Sunday
- Ability to work nights, holidays, weekends and at different locations
- Professional, responsive, and positive work attitude is essential
- Meticulous records maintenance skills
Benefits
Comp & perks- Unlimited bonus earning potential
- Significant opportunity for growth, experience and learning
- Opportunity to work for a growing company positioned to become a globally recognized brand in the cannabis industry