Retail Store Manager

Canna Cabana

. Manage the daily operations and profitability of the retail establishment according to set goals and business objectives .

Posted 9/23/2026full-timeCalgary • CanadaMid-LevelSeniorWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates strong management capabilities in retail operations, including staff supervision, inventory management, and customer service excellence. Proficient in financial oversight, compliance with regulations, and effective communication skills.

Highest-signal resume keywords

SellSafe CertificationRetail Management ExperienceCustomer Service SkillsMicrosoft Office ProficiencyInventory Management

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Inventory ManagementFinancial OversightSales ReportingPurchasing DecisionsCash HandlingConflict ResolutionStaff TrainingPerformance MonitoringRecord MaintenanceSales Software Adaptation

Soft Skills

Time ManagementTeamworkEffective CommunicationDiplomacyProblem Solving

Certifications & Qualifications

SellSafe CertificationFirst Aid Certification

Industry Keywords

Retail OperationsCustomer Complaints ResolutionHealth and Safety ComplianceMarket ExpansionProduct Presentation

About the role

Key responsibilities & impact

Manage the daily operations and profitability of the retail establishment according to set goals and business objectives
Manage staff and supervise all employees to ensure productive operations at all hours
Greet and assist customers while modeling exemplary conduct
Address customer complaints professionally and provide positive resolutions
Ensure compliance with health, safety and security regulations and required standards
Maintain adequate stock through efficient inventory management
Conduct scheduled inventory counts and provide inventory reports
Increase sales, expand markets and promote the business to meet goals
Verify invoices against packing slips and track expenditures
Ensure merchandise is neatly presented and correctly priced
Make purchasing decisions involving large quantities and volume-based discounts
Provide sales, staff and productivity reports to management
Hold staff accountable for cash box deficits
Balance sales, print and record receipts, and track daily revenue
Make daily bank deposits and reconcile bank statements
Coordinate and execute ordering and receiving of cannabis and accessories
Perform other assigned duties

Requirements

What you’ll need

Must have valid SellSafe Certification
Completion of high school and College/CEGEP/vocational or technical training
Minimum of 5 years work experience in a supervisory role in a retail environment
Minimum 3+ years of work experience in a managerial role in full capacity
A valid First Aid certification is considered an asset
Proven excellent customer service skills
Management experience preferred
Excellent time management and prioritizing skills
Demonstrated ability to train and motivate staff
Skills to monitor and assess staff performance
Basic office administration skills
High level of proficiency with Microsoft Office productivity suite
Highly effective teamwork skills
Able to effectively communicate both verbally and in writing
Strong customer service and troubleshooting skills
Politically and culturally sensitive
Able to plan and organize work effectively and ensure its completion
Well-defined sense of diplomacy, including solid negotiation, conflict resolution, and people management skills
Ability to learn and adapt to sales software quickly
Ability to work any shift based on business needs, Monday to Sunday
Ability to work nights, holidays, weekends and at different locations
Professional, responsive, and positive work attitude is essential
Meticulous records maintenance skills

Benefits

Comp & perks

Unlimited bonus earning potential
Significant opportunity for growth, experience and learning
Opportunity to work for a growing company positioned to become a globally recognized brand in the cannabis industry