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Retail Store Manager
Canna Cabana. Manage daily operations and profitability according to established goals and business objectives .
Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates strong management capabilities in retail operations, including staff supervision, inventory management, and customer service excellence. Proficient in compliance with health and safety regulations while effectively driving sales and maintaining operational efficiency.
Highest-signal resume keywords
CannaSell CertificationRetail Management ExperienceCustomer Service SkillsMicrosoft Office ProficiencyInventory Management
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Inventory ManagementSales ReportingPurchasing DecisionsCash HandlingConflict ResolutionStaff TrainingRecord MaintenanceSales Software AdaptationPR and Advertising ImplementationTime Management
Soft Skills
Teamwork SkillsEffective CommunicationNegotiation SkillsProblem-Solving SkillsPositive Work Attitude
Certifications & Qualifications
CannaSell CertificationFirst Aid Certification
Industry Keywords
Retail IndustryHealth and Safety ComplianceCustomer Complaints ResolutionMerchandise PresentationMarket Expansion
About the role
Key responsibilities & impact- Manage daily operations and profitability according to established goals and business objectives
- Manage staff and ensure productive operations at all hours
- Greet and assist customers while modeling exemplary conduct
- Address customer complaints professionally and achieve positive resolutions
- Ensure compliance with health, safety, and security regulations
- Maintain adequate stock through inventory management
- Conduct scheduled inventory counts and provide inventory reports
- Increase sales, expand markets, and promote the business within provided guidelines
- Verify invoices against packing slips and track expenditures
- Maintain neat merchandise presentation and correct pricing
- Make purchasing decisions for large quantities with volume-based discounts
- Provide sales, staff, and productivity reports to management
- Hold staff accountable for cash box deficits
- Balance sales, print and record receipts, and track daily revenue
- Make daily bank deposits and reconcile bank statements
- Coordinate and execute ordering and receiving of cannabis and accessories
- Perform other assigned duties
Requirements
What you’ll need- Must have CannaSell Certification
- Minimum of 2 years work experience in the retail industry
- Minimum of 1 year of work experience in a supervisory role in a retail environment
- A valid First Aid certification is considered an asset
- Management experience preferred
- Proven excellent customer service skills
- Excellent time management and prioritizing skills
- Demonstrated ability to train and motivate staff
- Skills to monitor and assess staff performance
- Basic office administration skills
- High level of proficiency with Microsoft Office productivity suite
- Highly effective teamwork skills
- Able to effectively communicate both verbally and in writing
- Strong customer service and troubleshooting skills
- Politically and culturally sensitive
- Able to plan and organize work effectively and ensure its completion
- Solid negotiation, conflict resolution, and people management skills
- Ability to learn and adapt to sales software quickly
- Demonstrated ability to implement PR and advertising campaigns
- A professional, responsive, and positive work attitude is essential
- Meticulous records maintenance skills
Benefits
Comp & perks- Unlimited bonus earning potential
- Significant opportunity for growth, experience and learning
- Opportunity to work for a growing company positioned to become a globally recognized brand in the cannabis industry
- Employee referral program, subject to verification and eligibility requirements