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Retail Store Manager
Canna Cabana. Manage daily operations and profitability according to established goals and business objectives .
Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates strong leadership and management capabilities in a retail environment, with a focus on customer satisfaction, compliance, and operational efficiency. Proficient in inventory management, staff training, and effective communication to drive sales and profitability.
Highest-signal resume keywords
SellSafe Certification5+ Years Supervisory Experience3+ Years Managerial ExperienceMicrosoft Office ProficiencyCustomer Service Skills
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Inventory ManagementSales ReportingCash ManagementPurchasing DecisionsConflict Resolution
Soft Skills
Time ManagementTeamwork SkillsEffective CommunicationStaff MotivationDiplomacy
Tools & Technologies
Sales SoftwareOffice Administration Tools
Certifications & Qualifications
SellSafe CertificationFirst Aid Certification
Industry Keywords
Retail ManagementCustomer SatisfactionHealth and Safety ComplianceMerchandise PresentationOperational Efficiency
About the role
Key responsibilities & impact- Manage daily operations and profitability according to established goals and business objectives
- Manage staff and supervise all establishment personnel
- Ensure customer satisfaction and professionally resolve complaints
- Ensure compliance with health, safety, and security regulations
- Maintain stock through inventory management
- Conduct scheduled inventories and provide inventory reports
- Increase sales, expand markets, and promote the business
- Verify invoices against packing slips and track expenditures
- Maintain neat merchandise presentation and accurate pricing
- Make purchasing decisions involving volume-based discounts
- Provide sales, staff, and productivity reports to management
- Hold staff accountable for cash-box deficits
- Balance sales, print and record receipts, and track daily revenue
- Make daily bank deposits and reconcile bank statements
- Coordinate and execute ordering and receiving of cannabis and accessories
- Coordinate work to ensure productive operations at all hours
- Perform other duties as assigned
Requirements
What you’ll need- Must have valid SellSafe Certification
- Completion of high school and College/CEGEP/vocational or technical training
- Minimum of 5 years work experience in a supervisory role in a retail environment
- Minimum 3+ years of work experience in a managerial role in full capacity
- Valid First Aid certification considered an asset
- Proven excellent customer service skills
- Excellent time management and prioritizing skills
- Demonstrated ability to train and motivate staff
- Skills to monitor and assess staff performance
- Basic office administration skills
- High level of proficiency with Microsoft Office productivity suite
- Highly effective teamwork skills
- Ability to communicate effectively verbally and in writing
- Strong customer service and troubleshooting skills
- Politically and culturally sensitive
- Ability to plan and organize work effectively and ensure completion
- Diplomacy, negotiation, conflict resolution, and people management skills
- Ability to learn and adapt to sales software quickly
- Ability to work any shift based on business needs, Monday to Sunday
- Ability to work nights, holidays, weekends, and at different locations
- Professional, responsive, and positive work attitude
- Meticulous records maintenance skills
Benefits
Comp & perks- Unlimited bonus earning potential
- Opportunity for growth, experience and learning
- Opportunity to work for a growing company positioned to become a globally recognized brand in the cannabis industry