Retail Store Manager

Canna Cabana

. Manage, maintain, and supervise day-to-day retail operations at the cannabis retail store .

Posted 10/28/2026full-timeWaterloo • CanadaMid-LevelSenior💰 CA$50,000 per yearWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in managing retail operations within the cannabis industry, ensuring compliance with AGCO regulations, and effectively leading and training teams. Proficient in inventory control, sales analysis, and customer service management.

Highest-signal resume keywords

CannSell LicenseAGCO Compliance KnowledgeRetail Management ExperienceInventory ControlSales Analysis

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Microsoft Office ProficiencyProcess ManagementInventory ControlSales ReportingCannabis KnowledgeSOP MaintenanceCustomer Feedback ResolutionCash ManagementFacility MaintenanceStaff Scheduling

Soft Skills

LeadershipProblem SolvingCommunicationTime ManagementEmpathy

Certifications & Qualifications

Cannabis Retail Store Manager LicenseFirst Aid Certification

Industry Keywords

Cannabis RetailAGCO RegulationsRetail OperationsCompliance AuditsSales TrendsEmployee EngagementCustomer ServiceLabor PoliciesBackground CheckRetail Standards

About the role

Key responsibilities & impact

Manage, maintain, and supervise day-to-day retail operations at the cannabis retail store
Help hire, supervise, manage, coach, and train employees
Ensure employees have valid CannSell licenses
Maintain written SOPs and ensure team compliance with policies and regulations
Assist in creating weekly staff schedules compliant with labor policies
Resolve team member conflicts and support employee engagement and retention
Own customer feedback and resolve customer/patient complaints
Execute cannabis selling strategies, incentives, displays, and promotions
Analyze sales reports, store metrics, sales trends, inventory requirements, and performance goals
Track daily employee and store sales
Maintain compliance with local, state, and federal regulations and required reporting
Assist AGCO with inventory, sales, and compliance audits
Perform opening and closing procedures, security, cash management, and reporting
Manage facility maintenance, technology, repairs, stock, and supplies
Ensure the sales floor is stocked and manage expiring, damaged, returned, and disposed products
Coordinate inventory audits and reconciliations
Receive wholesale deliveries and verify accuracy against invoices
Provide daily correspondence via email and manager’s log
Maintain a clean and organized work environment

Requirements

What you’ll need

Proficiency in Microsoft Office
Experience with process management, team problem solving, and inventory control
AGCO CannSell license required
Clean police record check
5-6+ years of management experience in retail
Valid Cannabis Retail Store Manager license or ability to obtain Cannabis Retail Manager License from AGCO
Valid First Aid certification considered an asset
Sound knowledge of Cannabis plants and different strains of Cannabis
Knowledge of standards of Cannabis Retail stores set by AGCO
Knowledge of local and state laws and regulations pertaining to retail Cannabis
Must successfully pass an extensive background check
Organized, flexible, and empathetic
Detail-oriented and proactive
Excellent leadership and management skills
Strong time management and prioritization skills
Ability to multi-task in a fast-paced, high-volume environment
Strong communicator who can present ideas clearly
Strong problem solving and decision-making skills
Ability to work any shift based on business needs, Monday to Sunday
Ability to work nights, holidays and weekends and different location

Benefits

Comp & perks

Unlimited bonus earning potential
Significant opportunity for growth, experience and learning