Retail Store Manager

Canna Cabana

. Manage daily operations and profitability according to established goals and business objectives .

Posted 10/27/2026full-timeEdmonton • CanadaMid-LevelSeniorWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates strong leadership and management capabilities in a retail environment, with a focus on customer service excellence, inventory management, and compliance with health and safety regulations. Proven ability to train and motivate staff while effectively managing daily operations and profitability.

Highest-signal resume keywords

SellSafe CertificationRetail Management ExperienceCustomer Service SkillsMicrosoft Office ProficiencyInventory Management

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Inventory ManagementSales ReportingPurchasing DecisionsCash ManagementStaff Performance Monitoring

Soft Skills

Customer ServiceTime ManagementTeamworkConflict ResolutionCommunication Skills

Tools & Technologies

Sales SoftwareMicrosoft Office

Certifications & Qualifications

SellSafe Certification

Industry Keywords

Retail OperationsCustomer SatisfactionHealth and Safety ComplianceMerchandise PresentationStaff Supervision

About the role

Key responsibilities & impact

Manage daily operations and profitability according to established goals and business objectives
Manage staff, customer satisfaction, product presentation, inventory, seasonal changes and promotional activities
Greet and assist customers while modeling exemplary conduct
Address customer complaints and ensure positive resolutions
Ensure compliance with health, safety and security regulations
Maintain adequate stock through inventory management
Take scheduled inventories and provide inventory reports
Increase sales, expand markets and promote the business
Verify invoices against packing slips and track expenditures
Ensure merchandise is neatly presented and correctly priced
Make purchasing decisions involving volume-based discounts
Provide sales, staff and productivity reports to management
Hold staff accountable for cash-box deficits
Balance sales, print and record receipts, and track daily revenue
Make daily bank deposits and reconcile bank statements
Coordinate and execute ordering and receiving of cannabis and accessories
Supervise all staff and coordinate work for productive operations
Perform other assigned duties

Requirements

What you’ll need

Must have valid SellSafe Certification
Completion of high school and College/CEGEP/vocational or technical training
Minimum of 5 years work experience in a supervisory role in a retail environment
Minimum 3+ years of work experience in a managerial role in full capacity
Proven excellent customer service skills
Excellent time management and prioritizing skills
Demonstrated ability to train and motivate staff
Skills to monitor and assess staff performance
Basic office administration skills
High level of proficiency with Microsoft Office productivity suite
Highly effective teamwork skills
Able to effectively communicate both verbally and in writing
Strong customer service and troubleshooting skills
Politically and culturally sensitive
Able to plan and organize work effectively and ensure its completion
Well-defined sense of diplomacy, including solid negotiation, conflict resolution, and people management skills
Ability to learn and adapt to sales software quickly
Ability to work any shift based on business needs, Monday to Sunday
Ability to work nights, holidays, weekends and at different locations
Professional, responsive, and positive work attitude
Meticulous records maintenance skills

Benefits

Comp & perks

Unlimited bonus earning potential
Significant opportunity for growth, experience and learning
Opportunity to work for a growing company positioned to become a globally recognized brand in the cannabis industry