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Retail Store Manager
Canna Cabana. Manage the daily operations and profitability of the retail establishment according to set goals and business objectives.
Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates strong management capabilities in retail operations, including staff training, inventory management, and customer service excellence. Proficient in compliance with health and safety standards while effectively driving sales and profitability.
Highest-signal resume keywords
CannaSell CertificationRetail Management ExperienceCustomer Service SkillsMicrosoft Office ProficiencyStaff Training and Supervision
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Inventory ManagementSales ReportingCash HandlingPurchasing DecisionsConflict Resolution
Soft Skills
Time ManagementTeamwork SkillsEffective CommunicationDiplomacyAdaptability
Certifications & Qualifications
CannaSell CertificationFirst Aid Certification
Industry Keywords
Retail OperationsCustomer Complaints ResolutionHealth and Safety ComplianceSales SoftwareMerchandise Presentation
About the role
Key responsibilities & impact- Manage the daily operations and profitability of the retail establishment according to set goals and business objectives.
- Manage staff and ensure productive operations at all hours.
- Greet and assist customers while modeling exemplary conduct.
- Address and professionally resolve customer complaints.
- Ensure compliance with health, safety, security, and required operating standards.
- Maintain stock through inventory management; take inventory and provide reports.
- Increase sales, expand markets, and promote the business within provided guidelines.
- Verify invoices, track expenditures, and make purchasing decisions for volume-based discounts.
- Ensure merchandise is neatly presented and correctly priced.
- Provide sales, staff, and productivity reports to management.
- Hold staff accountable for cash box deficits.
- Balance sales, record receipts, track daily revenue, make bank deposits, and reconcile bank statements.
- Coordinate and execute ordering and receiving of cannabis and accessories.
- Train, supervise, and assess staff performance.
- Perform other duties as assigned.
Requirements
What you’ll need- Must have CannaSell Certification.
- Minimum of 2 years work experience in the retail industry.
- Minimum of 1 year of work experience in a supervisory role in a retail environment.
- A valid First Aid certification is considered an asset.
- Management experience preferred.
- Proven excellent customer service skills.
- Excellent time management and prioritizing skills.
- Demonstrated ability to train and motivate staff.
- Skills to monitor and assess staff performance.
- Basic office administration skills.
- High level of proficiency with Microsoft Office productivity suite.
- Highly effective teamwork skills.
- Able to effectively communicate both verbally and in writing.
- Strong customer service and troubleshooting skills.
- Politically and culturally sensitive.
- Able to plan and organize work effectively and ensure its completion.
- A well-defined sense of diplomacy, including solid negotiation, conflict resolution, and people management skills.
- Ability to learn and adapt to sales software quickly.
- Demonstrated ability to implement PR and advertising campaigns.
- A professional, responsive, and positive work attitude is essential.
- Meticulous records maintenance skills.
Benefits
Comp & perks- Unlimited bonus earning potential
- Significant opportunity for growth, experience and learning
- Opportunity to work for a growing company positioned to become a globally recognized cannabis brand