Retail Store Manager – Training

Canna Cabana

. Manage the daily operations and profitability of the cannabis retail establishment according to set goals and business objectives .

Posted 10/2/2026full-timeMartensville • CanadaMid-LevelSeniorWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates strong management capabilities in retail operations, including inventory management, customer service excellence, and staff supervision. Proficient in compliance with health and safety regulations while effectively driving sales and profitability.

Highest-signal resume keywords

CannaSell Certification LicenseRetail Management ExperienceCustomer Service SkillsInventory ManagementMicrosoft Office Proficiency

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Inventory ManagementSales ReportingCash HandlingConflict ResolutionPerformance ManagementTime ManagementBasic Office AdministrationSales Software ProficiencyPR and Advertising ImplementationMerchandise Presentation

Soft Skills

Customer ServiceTeamworkCommunication SkillsDiplomacyMotivational Skills

Tools & Technologies

DayforceMicrosoft WordMicrosoft OutlookMicrosoft ExcelMicrosoft PowerPoint

Certifications & Qualifications

CannaSell Certification LicenseFirst Aid Certification

Industry Keywords

Retail OperationsHealth and Safety ComplianceCustomer Complaints ResolutionSales ExpansionMarket Promotion

About the role

Key responsibilities & impact

Manage the daily operations and profitability of the cannabis retail establishment according to set goals and business objectives
Greet and assist customers and model exemplary conduct for staff
Address customer complaints professionally and ensure positive resolutions
Ensure compliance with health, safety, and security regulations
Manage inventory, conduct scheduled inventories, and provide inventory reports
Increase sales, expand markets, and promote the business to meet goals
Check deliveries and packing slips, verify invoices, and track expenditures
Maintain neat merchandise presentation and correct pricing
Manage product pricing through seasonal changes
Authorize customer refunds and make purchasing decisions involving volume discounts
Provide sales, staff, and productivity reports to management
Hold staff accountable for cash box deficits
Balance sales, record receipts, track daily revenue, make bank deposits, and reconcile bank statements
Record Visa and debit accounts
Supervise staff and coordinate productive operations
Coordinate with HR on new hires, performance management, and terminations
Approve timesheets and enter schedules at least two weeks ahead in Dayforce
Respond to store emergencies and manage the alarm system and codes
Perform other duties as assigned

Requirements

What you’ll need

Valid CannaSell Certification License is mandatory
Completion of high school and College/CEGEP/vocational or technical training
Minimum of 3 years work experience in the retail industry
Minimum of 1 year work experience in a supervisory role in a retail environment
A valid First Aid certification is considered an asset
Proven excellent customer service skills
Management experience preferred
Excellent time management and prioritizing skills
Demonstrated ability to train and motivate staff
Skills to monitor and assess staff performance
Basic office administration skills
High level of proficiency with Microsoft Word, Outlook, Excel and PowerPoint
Highly effective teamwork skills
Able to effectively communicate both verbally and in writing
Strong customer service and troubleshooting skills
Politically and culturally sensitive
Able to plan and organize work effectively and ensure its completion
Well-defined sense of diplomacy, including solid negotiation, conflict resolution, and people management skills
Ability to learn and adapt to sales software quickly
Demonstrated ability to implement PR and advertising campaigns
Professional, responsive, and positive work attitude is essential
Meticulous records maintenance skills

Benefits

Comp & perks

Significant opportunity for growth, experience and learning
Unlimited bonus earning potential
Employee Referral Program, subject to verification and program eligibility requirements